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I've recently downloaded the Yotpo app to enhance my customer reviews. I had some difficulty adding the star review to display to exactly where I wanted it on the product page, but received fantastic help from Eduardo R - he was so quick to respond and was able to resolve the issue for me right away. Now my star ratings are displayed prominently and it looks awesome. Super happy with my experience with Yotpo so far :) I also received great help from Eunice with another query. Super quick to respond and fantastic customer service. Thank you.
Great app, support is really good!
Absolutely recommendable.
All the necessary functions that you need are included!
The app is not very customizable, slow, and requires HTML and coding experience to integrate in any sort of robust way. Also, the 'Immediate Update' feature, which is describe as a developer mode where you can experiment rapidly with different features of the widget, actually take 8-24 hours to update. This resulted in my customers not being able to leave a review for a day.. right after I sent out review request to all of my customers. The customer service representative who helped me solve the above described catastrophe was at least knowledgeable and helpful though. 5 Stars to Ronel for that. 2 stars to the app.
Installed this on www.consigneddesigns.com - Luxury Consignment and saw a difference in hours. Couldn't be happier!
Rayne R offers a lot help, thanks will test other functions later and give an updated review. It's a good app overall
Had trouble installing the product widget and support helped me out. Very grateful and thanks Allent!
very helpful and responded to my request asap. even put the code in for my reviews to show on my product page
I am very satisfied with the App. very quickly technology support and professional support, thanks Yotpo, Nice
Thanks for your review, happy to hear our customer support team is hitting the mark!
The support I received was phenomenal. THANK YOU, JAN! I was having a few issues with the on-site widget showing reviews as well as getting star ratings to show on Shopify product collections. One of Yotpo's Growth Support Hero's by the name of Jan was incredibly helpful! Overall, loving Yotpo.
Wow! So happy to hear we are meeting the mark when it comes to support, One Strong Herd! Thanks for taking the time to leave a review :)
Thank you James for such a prompt reply and fix, it helped us a lot and you were able to get us up and running !
We appreciate your feedback, thank you!