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Fantastic app with top-notch after-service! We encountered a few issues, but the support rep, Ruzsel John, was superb and helped us resolve everything seamlessly.
Thanks for the great review! We're glad to hear the support team was able to help you out smoothly. Appreciate your kind words! 🙌
Excellent app, Support is knowledgeable as well.
Vincent was my most recent support person.
Thank you for the feedback. We're glad to hear you're enjoying the app and that the support team has been knowledgeable and helpful!
Yotpo´s support has always been top quality. Doner helped me with my recent issue, resolving it quickly and with out problems.
Thanks for the great feedback! We're glad to hear your issue was resolved smoothly and that the support continues to meet your expectations. Always here to help! 💯
I had a great experience! Everything was handled efficiently, and the process was super smooth. A big thank you to Reymon N. for his excellent assistance—really made a difference. Highly recommend!
Thanks for the awesome feedback! We're thrilled to hear everything went smoothly and that the support made a real difference. 🙌
Yotpo has been very easy to use and when I ran into an issue, Vincent C through the Chat function was very helpful in answering my questions and sending me the necessary links to streamline my website and yotpo account.
Great to hear Yotpo has been easy to use! Thanks for the positive feedback!
Jeffrey M was extremely helpful resolving my widget library issues. I was having trouble switching from the legacy widgets to the newer versions. They just wouldn't appear! Thanks for the quick fix!
Thanks for sharing your experience! We're glad the issue with the widget library was resolved quickly and that the transition to the newer versions is now working smoothly. Always happy to help! 🚀
Needed help with a broken image on review invite and Robert kent helped me so quickly and efficiently making it so much easier! He was so friendly and very patiently answered my questions!
Thanks so much!
Thanks for the kind words! We're so glad the support was quick, friendly, and made things easier for you. 😊
5 stars for support. Vien was particularly responsive and informative. Could do with a few more features that would make tracking easier and more user friendly navigation.
We appreciate the feature suggestions and will keep them in mind! Thanks for your feedback!
Vien Saints did an amazing job with customer support. We were able to share our collaborator code through Shopify and he was able to hop on and get all of the backend stuff done to fix some minor issues and I didn't have to lift a finger. Can't speak highly enough about my customer service experience with Yotpo!
Awesome to hear! We appreciate the great feedback!
Mr. Reymon Alvero N was incredibly helpful, patient, and professional throughout our interaction. He provided clear support with a calm and friendly attitude, making the experience smooth and pleasant. Excellent customer service!
Thanks for the kind words! We're thrilled to hear the support was clear, patient, and made your experience a positive one. 😊