Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
18 maart 2024

So far so good. What I like about Yotpo is that unlike other review apps, it sends review requests to new customers who have never interacted with my store before. With other apps, I have to ask the customer to resubscribe for them to receive a review request if they have already unsubscribed to emails from these apps.

The customer service has been great as well. Especially Ruzsel J who installed a code for me when I told him that I was at my wits' end about something.

Quikmat
Australië
Ongeveer 2 maanden gebruiken de app
17 januari 2024

Great service! I needed assistance with the install and John G. was all over it. He had it up and running within the hour!

Thin Line Apparel
Verenigde Staten
Bijna 3 jaar gebruiken de app
Yotpo heeft geantwoord 19 januari 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

29 januari 2024

Rhenant did a fantastic job in the support. Very efficient and to the point.

Aarding
België
Ongeveer een jaar gebruiken de app
Yotpo heeft geantwoord 30 januari 2024

Thank you for writing a review — we value your feedback.

17 april 2024

Honestly, it was a long way to get our review from our previous review app to Yotpo. Your support manager Daniel helped me a lot with importing reviews and answered all my questions patiently. I like it and thanks a lot for help!
Yotpo features look promising. Hope to have good experience futher.

Etalon
Verenigde Staten
Ongeveer een maand gebruiken de app
12 januari 2024

Joian Z was very helpful with tech support. I appreciate the service and knowledge.

Don Rafael Artisan Hot Sauces
Verenigde Staten
Bijna 5 jaar gebruiken de app
Yotpo heeft geantwoord 19 januari 2024

We appreciate your feedback, thank you!

8 januari 2024

chat function with Rhenant immediately sorted out my widget query. Very grateful, thanks!

Caroline Brook Jewellery
Verenigd Koninkrijk
Bijna 6 jaar gebruiken de app
Yotpo heeft geantwoord 19 januari 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

15 januari 2024

Doner P was able to support and assist me quickly and efficiently with adding widgets to my site that dissapeared after a theme update. Thank you so much.

Emily Gill - EG Bespoke Ltd
Canada
Meer dan 2 jaar gebruiken de app
Yotpo heeft geantwoord 19 januari 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

8 januari 2024

Rhenant provided great service with our support question!!

NightFood
Verenigde Staten
Bijna 6 jaar gebruiken de app
Yotpo heeft geantwoord 19 januari 2024

We appreciate your feedback, thank you!

13 februari 2024

excelente soporte quería importar mis reseñas de mi sitio anterior y me ayudaron. Responden rápido y muy buena app para reseñas. Tengo muchos años usándola. La recomiendo.

Bota el tio
Mexico
4 maanden gebruiken de app
Yotpo heeft geantwoord 7 maart 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

31 maart 2024

Wonderful app and great customer service! Doner P was very helpful with tech support. I appreciate the service and knowledge.

Ace Solutions Holding
Verenigde Staten
Ongeveer een maand gebruiken de app