Recensies (7.097)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
9 februari 2024

I installed Yotpo thinking I'd set it up later the next day. When I got to it the next morning I found it had already emailed review requests to my subscribers without my knowing. I lost a handful of subscribers because I didn't even get to brand the emails going out or manage the communication. And there's no way of pausing it other than uninstalling the app, which takes 48 hours for Yotpo to ...

Wry Baby
Verenigde Staten
Ongeveer een jaar gebruiken de app
Yotpo heeft geantwoord 7 maart 2024

Thank you for your feedback — we're sorry to learn that you're experiencing difficulties with our Reviews product. Our support team has contacted you for a product call, but ...

23 maart 2017

I don't normally write negative reviews, but I am frustrated beyond belief and I would NOT recommend Yotpo to anyone — friend or foe!!! My customer reviews have not been not showing up on my website for months. I'll give you that you responded to me a couple of times; then, after that, I guess you just decided it would be easier to ignore me and the problem. I see from reading the negative ...

Homespunandhandson
Verenigde Staten
11 maanden gebruiken de app
26 maart 2024

Everything would have been fine if I hadn't noticed the problems that managers have been unable to solve for a long time. In fact, the support work is at zero level: one says one thing, the other says another, and as a result, something completely different happens. Support may claim something is impossible without providing evidence, and then apologize when evidence to the contrary is presented. ...

Goodevas
Verenigde Staten
10 maanden gebruiken de app
Yotpo heeft geantwoord 1 mei 2024

Thank you for your feedback. We're sorry to learn that you're experiencing difficulties with our Reviews product. We sincerely apologize if it took time for us to respond to ...

21 maart 2015

Poor App. Pathetic word limit with no way to post video. Unbelievable. You would think this is something easily resolved in the 21st century

INNOVO GROUPS
Verenigde Staten
10 maanden gebruiken de app
21 april 2022

RUN AWAY! We tried to make the switch from Judge.me to Yotpo in order to get the Google trusted reviews integration. We have the enterprise version so we had a custom implementation. The implementation took 7 months due to lots of issues on the implementation and account management teams, and it FINALLY went live yesterday - at which point over 10,000 customers were mistakenly sent review ...

The Foggy Dog
Verenigde Staten
10 maanden gebruiken de app
Yotpo heeft geantwoord 14 augustus 2022

Thank you for taking the time to leave your feedback, it is invaluable to us. David from our customer support team has reached out to you and we are still waiting on your ...

22 februari 2020

Over priced when your orders increase. There's other review apps with the same functionality for 20% of the price.

DriFire
Canada
9 maanden gebruiken de app
Yotpo heeft geantwoord 30 juni 2020

Thanks for taking the time to leave a review, we're so sorry to hear about your experience. We've updated our pricing model in an effort to be more flexible, and are continue ...

9 november 2022

Not a happy camper. Not getting straight answers to many issues. Review not pushing, Review not publishing, rewards not working properly. You are back in the penalty box again!

The Abbey Collection
Canada
9 maanden gebruiken de app
Yotpo heeft geantwoord 9 maart 2023

Thank you for sharing your thoughts with us, and apologies for the inconvenience. After looking into your account, we saw that our team was able to assist you with this issue ...

21 september 2021

If you care about design of your store and how reviews are displayed then please do not use this app. The CSS editor is insanely expensive, the basic version of the display widget is crap.

NOOE.co
India
8 maanden gebruiken de app
2 januari 2022

A nightmare to install and use compared to other similar apps! Very few features on the free plan, again compared to other apps.

XBODY UK
Verenigd Koninkrijk
8 maanden gebruiken de app
19 november 2019

DON'T USE THIS APP! I used this App about half year,and when i want to remove it from our store, the app no working after i remove it from my shopify admin,but the app's widgets and products customer review form still sticky there,we contact the support team a few times,they do nothing.we have to follew help centre guide to try clear the Comment out the related code in theme.liquid,we can't find ...

Smash Nation
Canada
8 maanden gebruiken de app
Yotpo heeft geantwoord 30 juni 2020

Thanks so much for your feedback. We're sorry to hear you had a negative experience.

Upon receiving this review, we tried to reach out. If you would like to get in touch, we ...