Recensies (7.118)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
20 augustus 2024

Doner was really helpful towards me, my issue got fixed relatively fast

Femmefatalejourney
Finland
4 maanden gebruiken de app
Yotpo heeft geantwoord 20 september 2024

Thank you for the feedback. We're happy to help!

12 juli 2024

Ali Khan
Fitness Trainer

What I love most is that there are no unnecessary additives or gimmicky claims – just pure, natural goodness. If you're looking for high-quality, locally-made products, AKIN FOODS is your best bet.

Soya Foods
Pakistan
3 dagen gebruiken de app
29 augustus 2024

Doner is very detailed and helpful.

Think Academy
Verenigde Staten
9 dagen gebruiken de app
Yotpo heeft geantwoord 20 september 2024

Thank you for your review!

18 januari 2024

We had a feature installed by John G., a growth support engineer from Yotpo's team. Despite their no-reply email system that impedes on the exchange of information, John was able to pick up our enquiry across multiple tickets and solve our issue.

Longsands Clothing Co
Verenigd Koninkrijk
Meer dan 5 jaar gebruiken de app
7 december 2023

We're a French brand and the application is mainly in English, so we're not giving it 5 stars because we can't make the most of our time on this application. However, the application is very good, easy to use in operational terms and the customer support team is very relevant and efficient in its responses. That's why we like this application despite the language barrier, because we get answers easily with the online chat.

Saint Jacques Wetsuits
Frankrijk
Bijna 5 jaar gebruiken de app
Yotpo heeft geantwoord 20 december 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

15 januari 2024

Very good app. Used it for more than an year but switched to new app as I need more features. After uninstalling app, yotpo still shows on every product page. I want to remove it

Style It by Hanika
India
Bijna 2 jaar gebruiken de app
Bewerkt 17 januari 2024

UPDATE: I have received personal 1 on 1 support from Estee with their Tier 2 support team who has looked into my issues and helped bring to a resolution. I apprecaite her thoroughness and responsiveness to help remedy this situation.

Extremely glitchy. Reviews appear on some pages and not on other pages when the exact same config is applied to each template (reviews widget). Other widgets like the SEO Page do not function correctly (mixed formats for dates, pulls in rejected reviews, preferences like avatar toggle do not carry over from other widgets and dont save, and support tells me "it's beta only" but nowhere does it say many of these (non-working)features are in Beta.

I paid for the full priced plan so I can get the 24/7 support, but that is non existent!

If all of my issues arent resolved soon, I will uninstall and cancel this mess.

Hearth Outpost
Verenigde Staten
5 maanden gebruiken de app
Yotpo heeft geantwoord 19 januari 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

Bewerkt 21 februari 2024

** edited 21/2/24 **
After my previous 1* review the team actually reached out to me, arranged a video call where my concerns were heard and my issue was pretty much resolved instantly. It took a few tweaks but they were on hand once they saw my review. Im marking as a 4* simply based on our start to business, but overall its been okay since. If you dont get a response reach out via other methods
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POOR! Integration was absolutely shocking, the background colour of the widget remained orange even when selecting white, and it bled into my full theme causing the full product page to go orange. Alignment of items on the widget failed causing stuff to go all over the place

contacted support who failed to respond after a week - sent a chaser email and 5 further days later no reply. Avoid at all costs!

Car Enhancements UK
Verenigd Koninkrijk
13 dagen gebruiken de app
Yotpo heeft geantwoord 24 mei 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

23 mei 2024

Doner P is very efficient and reactive to solve any problem, I am happy with this app so far !

Le Parfum Citoyen
Frankrijk
21 dagen gebruiken de app
20 augustus 2024

GREAT

Beauty collection
Frankrijk
Ongeveer 9 uur gebruiken de app
Yotpo heeft geantwoord 20 september 2024

Thank you for your review!