Recensies (7.069)

Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 4% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
18 februari 2025

Vien Saints did an amazing job with customer support. We were able to share our collaborator code through Shopify and he was able to hop on and get all of the backend stuff done to fix some minor issues and I didn't have to lift a finger. Can't speak highly enough about my customer service experience with Yotpo!

SOVRN Republic
Verenigde Staten
Ongeveer 4 jaar gebruiken de app
12 december 2024

Mitch was extremely helpful in getting our reviews on our site when I couldn’t figure out how to get them in the right spot myself!

Skineez®
Verenigde Staten
Bijna 9 jaar gebruiken de app
Yotpo heeft geantwoord 25 januari 2025

Thanks for sharing! Appreciate it!

27 januari 2025

So far the support has been prompt, clear and helpful. Ethelbert Santos helped me quickly and clearly. I hope as I try to learn more of the features I will have the same experience that will continue to earn 5 stars.

Pet Obsessed People
Verenigde Staten
Meer dan een jaar gebruiken de app
Yotpo heeft geantwoord 31 januari 2025

That's great to hear! Thank you for your awesome review!

14 november 2024

I honestly cannot believe I had this app for free for almost 10 years, it kept sending review requests and I didn't even pay much attention until recently I redesigned my website. I had Yotpo reconnected and finally got a chance to dive deeper into this app. Reymon was so helpful, and was able to complete my request (when it was still on the free plan) before signing up for the starter plan for some additional features. 5 stars, keep up with the great work!

CelebrityLASH
Nieuw-Zeeland
Bijna 11 jaar gebruiken de app
Yotpo heeft geantwoord 25 januari 2025

It’s amazing when you realize how much value an app has over time! Sounds like a great experience!

11 januari 2025

Wendyle was super quick to respond to our request for technical support. The advice given was very clear and efficient, supported by a video to demonstrate how to make the required changes. Thank you!

Super Mande Percussion
Australië
Meer dan 6 jaar gebruiken de app
Yotpo heeft geantwoord 25 januari 2025

That sounds like excellent support! Thank you for sharing your experience!

28 december 2024

Wendyle was extremely kind and helped me step by step for everything what I need. Thank you for everything and I will continue learning about Yotpo and leverage it more.

Traditional Kintsugi Shop TSUGU TSUGU
Japan
Ongeveer 2 jaar gebruiken de app
Yotpo heeft geantwoord 25 januari 2025

Thank you for sharing your experience!

3 februari 2025

Great Customer Service from Reymon. We could finally import our product reviews on the tiktok shop.

instaskincareusa
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
13 november 2024

I have been using Yotpo for my website reviews for a few years now and have been really happy with it. I just reached out to customer service for the first time for help with product images and it's 11:30 pm where I am and I was impressed when someone was available to chat with me at this time. Reymon responded quickly and was able to help me with my issue within a few minutes! very happy with the customer service and that it was available even late at night which is often when I have time to work on stuff like this.

Ruby Rye Co.
Verenigde Staten
Meer dan 5 jaar gebruiken de app
Yotpo heeft geantwoord 25 januari 2025

That’s awesome! It’s great to hear you had such a smooth experience, especially at a late hour. Support anytime you need it definitely makes a big difference. Thanks for sharing!

8 januari 2025

I am very satisfied with the customer service. I needed to import reviews from another platform to my website, and Sheila R. assisted me throughout the process, answering all my questions and helping me complete the review import as well as installing the missing widget. Additionally, her responses were always timely and thorough. Thank you!

Martina Medail
Malta
Ongeveer een jaar gebruiken de app
Yotpo heeft geantwoord 25 januari 2025

Glad to hear the process went smoothly, and your experience was so positive. Thanks for sharing your feedback!

22 december 2024

Support is amazing on the platform, I got connected with Ethelbert Santos when uploading reviews into tiktok shop, had so much trouble but after talking to Ethelbert I knew exactly what I needed to do as next steps, thank you.

Natural Rems
Verenigde Staten
11 maanden gebruiken de app
Yotpo heeft geantwoord 25 januari 2025

It’s always reassuring to get that clear direction when things feel tricky. Glad it worked out for you!