Avaliações (6.937)

Classificação geral
4,8
Número por nível de avaliação
  • 92% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
Data de edição: 9 de novembro de 2021

Very useful app to collect reviews. Also great customer service! It really helped us build trust with our customers and potential customers. Contacted customer service on several occasions and they are super quick in resolving any issues. A special thank to Mark Oliver for all his help!

Lost in Samsara
Reino Unido
Aproximadamente 5 anos usando o app
Yotpo deixou uma resposta 4 de novembro de 2019

Thank you so much for taking the time to leave a review, happy to hear our customer support team is hitting the mark!

27 de junho de 2023

Awesome support experience with Allen M, I had an issue with display on my site and was bracing for a soulless and ultimately frustrating experience with an AI bot when i opened the chat, but I got a real person and he sorted everything right away - bliss!

Superlove Merino UK
Reino Unido
Aproximadamente 5 anos usando o app
15 de novembro de 2021

A most excellent app that I've been using for years. Their support is always helpful and I'm sure this app drives more sales for us.

So You Want to Write?
Canadá
Aproximadamente 5 anos usando o app
22 de agosto de 2022

he fixed my problem with app embedding I changed my shopify theme recently and couldn't see or add new reviews. He was able to create the widget and solve the issue!! thank you!

Taste Kaleidoscope
Austrália
Aproximadamente 5 anos usando o app
2 de fevereiro de 2018

We have been staying with Yotpo since the beginning, it's a very robust system and we are very happy with it still. Features are awesome, it's very easy to use and functional, and customer service is amazing. High fives!

Thesisbeauty
Estados Unidos
Aproximadamente 5 anos usando o app
17 de maio de 2013

Brilliant! Seriously!.
We installed this app on our site and it was simple, easy to use and effective. Our customers love it, as it gives those who have purchased a real opportunity to provide feedback on their purchase. Those wishing to buy can also access the information to decide whether they want to proceed.

What we liked most was the level of support provided. Amazing. These guys are quick, efficient and happy to help sort out any issues or answer any questions. Do yourself a big favor and install this app. If the day comes where it costs a small sum it will still be worth it. Great job Yotpo!

www.socksforliving.com.au
Austrália
Aproximadamente 5 anos usando o app
26 de setembro de 2023

Fui atendido por John B, o atendimento foi rápido e preciso.

Acqualive USA
Estados Unidos
2 meses usando o app
23 de outubro de 2019

App works great and as advertised, exceptional customer service. They are super responsive whenever I need help.

AWAKN
Estados Unidos
Aproximadamente 5 anos usando o app
Yotpo deixou uma resposta 28 de outubro de 2019

We're so happy to hear it! Thank you for taking the time to leave a review, we're so glad our support team was able to help.

4 de janeiro de 2021

Excellent customer service : got my issue sold in a very speedy time even though it was during the holiday seasons. Manny went over the requested changes and provided a stellar proactive response. Love it !

Institut Katharos
França
Aproximadamente 5 anos usando o app
Yotpo deixou uma resposta 6 de janeiro de 2021

Thanks for leaving a review, happy to hear that your issues have been resolved and you're up and running.

7 de julho de 2020

They were very attentive as I transferred reviews from my old theme to new theme. Sometimes response to emails within 5 minutes and problem fixed. looking great although I wish their logo didn't have to show on my webpage.

LoveStock
Estados Unidos
Aproximadamente 5 anos usando o app