Avaliações (7.111)
Refinar
-
Por avaliação
I love the chat feature helps resolve my issues fast and ronel was so great went above and beyond. Made sure all my issues were solved
Just installed the app changed from my GoDaddy site to my Shopify site I asked support and within min, they accessed my Shopify site changed them and the review app was installed great service super fast, The main reason I changed to Yotpo was the google snippets so that google my business could read and use my reviews, Yotpo is on a list of trusted sites for reviews by Google
The is app is great, it integrates very well with SMSbump, although I think the admin interface would can be better. The live support chat they use on the admin panel is very weak, for example if you open a new tab, the chat will be disconnected. With that being said, the tool and the support team are very helpful (Rein and Howell), they are very responsive and patients, and would connect to your store and fix any issue you will have. I recommend installing the app.
It's awesome! It's a must-have app! Even the free version is very much helpful to start. I don't know what reason my past orders review emails didn't work, but the support was incredible and fixed the issue, fastly. In just 24 hours since the emails were sent, I received my first review from a real customer!
James C. was helpful in answering my questions through the chat. I am new to Yotpo and he liked helpful articles for me to learn more. I wish Yotpo had experts available via phone to assist in in-person tutorials.
Has helped our store build its reputation, and increase our ranking in Google. Great app. Thanks Yotpo!!
Fantastic customer service super quick to respond! Thank you Ruzsel J for your help!
Jenny from support fixed the issue I accidentally created within a day! She found the problem from behind the scenes and corrected it very quickly!
Hi there! Thank you so much for writing a review and giving us feedback. Glad to hear our support team was able to help!
This app is awesome. I'm using the free version. I needed help with the layout, asked the customer service and they got right back to me and fixed two issues I had right away, they are awesome! Happy I choose this app over others.
I needed help from the support team to edit the CSS code of my website and Ed did a great job! Thank you again.