Avaliações (7.140)

Classificação geral
4,8
Número por nível de avaliação
  • 92% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
12 de julho de 2024

Really good customer experience from Wendyle and a great app in general.

Soma Recovery
Reino Unido
4 meses usando o app
Yotpo deixou uma resposta 19 de agosto de 2024

Thanks for the kind words! Glad to hear that you had a great experience with Wendyle and are enjoying the app.

4 de junho de 2024

Excellent customer service! Ruzsel J was very knowledgeable and was able to solve my problem within minutes.

Cashier Depot
Estados Unidos
Mais de 2 anos usando o app
Yotpo deixou uma resposta 7 de junho de 2024

We appreciate your feedback, thank you!

9 de junho de 2024

Love this app. Doner was very helpful with setting up my reviews widget Thanks!

Hamlin
Estados Unidos
Quase 3 anos usando o app
Yotpo deixou uma resposta 11 de julho de 2024

We're thrilled to hear that you love the app and that Doner was very helpful in setting up your reviews widget. Your satisfaction is our top priority!

18 de abril de 2024

Great app and has worked very well for our site. I would gladly recommend it to others. Amazing customer service in their Chat.

GrillStuff
Estados Unidos
Mais de 7 anos usando o app
Yotpo deixou uma resposta 24 de maio de 2024

Thanks for your feedback, we really appreciate it.

11 de abril de 2024

Does exactly what you need the app to do. We needed to transfer some reviews and John G was such a rockstar. He was really speedy, clear, and responsive. Most of these stars are for John ;)

NUFS
Estados Unidos
Quase 4 anos usando o app
Yotpo deixou uma resposta 24 de maio de 2024

Thank you for sharing your thoughts with us!

Data de edição: 26 de setembro de 2024

Great support from Wendyle! Big thanks to PL for helping with my popup editing issue.

Standing O Cosmetics
Estados Unidos
7 meses usando o app
Yotpo deixou uma resposta 15 de julho de 2024

Thank you for your feedback!

19 de junho de 2024

Well, the support help a lot. That's a fact !
They deserve 5 Stars

amedcine
França
Aproximadamente 1 ano usando o app
Yotpo deixou uma resposta 15 de julho de 2024

We're thrilled to hear that our support team was able to assist you effectively! Thank you for acknowledging their helpfulness and for your five-star rating.

23 de maio de 2024

Thanks to Ruzsel who was able to help me with my problem, I recommend the support of this app which, despite the rather long time it took, was able to respond to my concerns.

Aperol Official Online Shop
França
12 meses usando o app
Yotpo deixou uma resposta 7 de junho de 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

15 de abril de 2024

Yotpo has some of the best customer service I have ever experienced. I had issues getting the widget to show up under the products on my collection pages. When I reached out for help, John G quickly responded and resolved my issue. He saved me from the headache of trying to edit the code myself.

Highly recommend. Any issues you have they will solve.

Nessa Hill
Estados Unidos
Aproximadamente 1 ano usando o app
Yotpo deixou uma resposta 24 de maio de 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

18 de março de 2024

So far so good. What I like about Yotpo is that unlike other review apps, it sends review requests to new customers who have never interacted with my store before. With other apps, I have to ask the customer to resubscribe for them to receive a review request if they have already unsubscribed to emails from these apps.

The customer service has been great as well. Especially Ruzsel J who installed a code for me when I told him that I was at my wits' end about something.

Quikmat
Austrália
10 meses usando o app
Yotpo deixou uma resposta 24 de maio de 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!