Yotpo Product Reviews & UGC

Awesome app that is easily customisable even if your store in located in a non English speaking country. Customer support is very responsive and helpful. Thank you!

The customer service is always fast and professional. Ronel was very helpful. Wish their products integrated better.

We recently needed help with recovering lost information on one of our product lines and they did it in super-fast time, so grateful!

RUZSEL J provided excellent service—clear instructions and great patience.

Overall best reviews app there is that should be part of your Shopify tech stack. Great experience and customer service, quick responses and always jumps in to help. Just had a great support experience with Rhenant. Thanks!

I love the chat feature helps resolve my issues fast and ronel was so great went above and beyond. Made sure all my issues were solved

Just installed the app changed from my GoDaddy site to my Shopify site I asked support and within min, they accessed my Shopify site changed them and the review app was installed great service super fast, The main reason I changed to Yotpo was the google snippets so that google my business could read and use my reviews, Yotpo is on a list of trusted sites for reviews by Google

The is app is great, it integrates very well with SMSbump, although I think the admin interface would can be better. The live support chat they use on the admin panel is very weak, for example if you open a new tab, the chat will be disconnected. With that being said, the tool and the support team are very helpful (Rein and Howell), they are very responsive and patients, and would connect to your store and fix any issue you will have. I recommend installing the app.

It's awesome! It's a must-have app! Even the free version is very much helpful to start. I don't know what reason my past orders review emails didn't work, but the support was incredible and fixed the issue, fastly. In just 24 hours since the emails were sent, I received my first review from a real customer!

James C. was helpful in answering my questions through the chat. I am new to Yotpo and he liked helpful articles for me to learn more. I wish Yotpo had experts available via phone to assist in in-person tutorials.