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Easy to use app and customer service is very responsive, they solve the problems and doubts within minutes.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Works great, appreciate the assistance by Doner P to seamlessly transition widgets and info from theme to theme when we do changes.
We appreciate your feedback, thank you!
So far my experience with Yotpo has been excellent. I had an issue recently which I did not know how to resolve. Mitch quickly got in touch with me, and helped me to resolve this. His instructions were clear and easy to follow. I'm very happy so far with the service
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
I had a specific issue and Daniel P. from the support team was very helpful and able to help out quickly. Yotpo and the support team have been great!
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Honestly, it was a long way to get our review from our previous review app to Yotpo. Your support manager Daniel helped me a lot with importing reviews and answered all my questions patiently. I like it and thanks a lot for help!
Yotpo features look promising. Hope to have good experience futher.
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So far so good. What I like about Yotpo is that unlike other review apps, it sends review requests to new customers who have never interacted with my store before. With other apps, I have to ask the customer to resubscribe for them to receive a review request if they have already unsubscribed to emails from these apps.
The customer service has been great as well. Especially Ruzsel J who installed a code for me when I told him that I was at my wits' end about something.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Great experience with this app overall. No complaints. Thanks to a guy from support team - Jeorge Kenneth V, that helped solve multiple issues multiple times. Thanks!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Thank You Wendyle for your quick response in excluding a list of order numbers we sent through from receiving a review request.
The experience with the company was great- Their customer service is amazing! We were helped by Doner P and he definitely saved the day for us. <3
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Jeorge Kenneth V was an AMAZING help to us on Yotpo chat! It was almost as good as speaking by phone and yet extremely efficient. he was so helpful and resoved many issues for us. Thank you Jeorge!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!