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Great customer support! I had an issue downloading a .csv file and Michelle helped it without a second thought and even provided the file I needed.
UPDATE:
Issues have been resolved and we're back on track. Yotpo stepped up to help out with all of our issues around social sharing. If we could change two things:
1. Don't auto opt-in new partner sites into Optimal Smart Share. If you do, don't hide it behind the Campaign setup so that new users are immediately clear on what functionality has been turned on.
2. Better differentiate Customize from Campaign. Overlapping functions like Testimonials and Mail seem to us like they should be combined. Design opportunity for sure.
The app works well and the support service is very quick and efficient!
I recommend this app to everyone.
The customer service is great!
Lemuel helps me a lot, he loves his job and loves help people!
Talk about some killer customer service. Highly impressed with the app and the services they provide.
Very useful and simple app. I am using it for almost a year and for now I am satisfied with it. The support team is amazing, I always get the answer and the solution really fast. Recently I had an issue with sorting the reviews on my website and Orly was really patient and helpful. I recommend Yotpo
I was having some trouble with getting my customers to click through the email review request and was able to get incredible help from Stephanie! We worked out getting my email information updated and authenticated so I wouldn't have to many worries about the email going to the customers spam mail. Stephanie was amazing and so is Yotpo!
Have always received amazing assistance from YotPo. Their widget is easy to use and Rhenant has been a great help!!
great support. i chattet with manny and he made a lot of effort to help me! i can recommend this app!
I received great support from Joyan Z.
I was worried for a long time because the review display was not Japanese on the site, but when I consulted with him, he was very polite, kind, patient, and speedy to solve the problem.
It was very dependable.
A few days later, I received great support from Ruzsel John N.
He was also very dependable.
I also had quick and great support from Allen M. and Arven S
Great thanks!
James was awesome.
very good experience Thank you very much!
will definitely be recommended yotpo
Thanks again