Yotpo Product Reviews & UGC

This is an excellent review service app. I also love the fantastic support I receive. Easy 5 star rating:)

Time after time I am amazed by the customer service of Yotpo. The assistance from Daniel, Reinier, Ruzsel John, Kenneth John M and Gimbert has been amazing. I use this app to receive feedback from my customers. It really helps me know what people enjoy the most about my products. I recently experienced a problem with my site and a lady called Shyrene, was extremely helpful and fixed the problem within 10 minutes! I didn't have to do anything! Manny was also extremely helpful and would highly recommended! Reinier D solved a problem for me which would've taken days to complete but they went out of their way to create a spreadsheet in a couple of minutes. So pleased and thankful for this service!

Amazing product and even better support service. I would highly recommend using yotpo for your e-commerce review needs! Daniel is the best, he solved all my issues and was really patience!

I had issues with importing reviews from my old system and I emailed support to help. They were great and got everything corrected quickly. Then I changed the theme of my website and they fixed my reviews again. Top-notch customer service team!!

Amazing support team and very easy to integrate and schedule automated emails from. So far loving the app and integration.

Very happy with Yotpo reviews widget. Support is also very helpful, Kenneth John M helped me setting the widget and in a few minutes I had it running on my website. Cheers!

Great App, Ed was very helpful support. Thank you for your assistance. Looking forward to testing more features.

Great app! I love how it's so easy to collect reviews! Pauline from Yotpo was a tremendous help to me!

They rope you deeper and deeper into an abyss of fees. YOU CAN'T CHANGE THE COLOUR OF YOUR BUTTON IN YOUR EMAIL without the Email Template Editor, which is only available on Premium Plans. We were paying $299/month and we could not change the colour of an email button?? The support is good, but you have to stay on them. They tried to blame my theme for some issues when the theme was Testament, a pretty major theme on Shopify. I stuck to my guns and eventually got some CSS from them that solved my problem. Shogun integration is not as seamless as they say it is, but it does work with some help from support. It's a lot of money, so I expect an easier experience than I've had thus far, and as I've gone into a deeper dive, it seems VERY APPARENT that anything lacking is lacking BY DESIGN! To get you roped into deeper and deeper monthly fees. STAY AWAY! They were once good, they are now GREEDY and terrible. I honestly feel bad for their customer support team.

Great first interaction with technical support. Reinier D. was knowledgeable, and extremely helpful.