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Great customer service, fast and extremely helpful! So far we are very happy with our experience. Would recommend!
Hi there! We're so excited to hear that! Thank you for taking the time to write a review and give us feedback. Glad to hear we're hitting the mark and you're enjoying Yotpo!
Gimbert Customer Service was amazing! He Also helped me install my reviews widget! Fast Response time
Not a happy camper. Not getting straight answers to many issues. Review not pushing, Review not publishing, rewards not working properly. You are back in the penalty box again!
Thank you for sharing your thoughts with us, and apologies for the inconvenience. After looking into your account, we saw that our team was able to assist you with this issue. If you're experiencing difficulties, please reach out to our support team for help.
You were such a big help AAAAAAA services thank you so much for helping me you are the best. Thank you for taking time out to help me
Anne really helped me when I switched platforms and my reviews wouldn't appear on my site. Love the app and their staff!
Thank you Mark for your professional and speedy resolution to the issue I needed help with. I'm enjoying Yotpo and will continue to use it as it has many features I feel will enhance my shop and customer engagement. Sentient Beauty/Barbara
I ran into an issue with coding- they got back to me super quickly and fixed my issue straight away! So happy!
Thank you for your review. We're happy to hear we could help you get up and running quickly!
This is the best app for reviews! It was so easy to integrate and Shirel in customer support made it so easy to import existing reviews we had from another company.
I love this app! I love that reviews are on each product and their customer service is great!! They get back to you quickly and they follow up to make sure everything is resolved. I had an issue early this morning and Ann responded to me fast and fixed what I asked her to fix. It was a minor issue that probably could have been put off but she got right on it.
Thank you for your review! We are constantly working on our customer service and we're happy to hear we've hit the mark with you.
I had an issue not being able to locate something within the app,Lemuel Kindly greeted me and helped me find what i was looking for, Amazing customer service, Very Respectful, and helped solve the issue i was having. Thank You Lemuel C.