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John G was so helpful in the support chat! I wanted some help on getting my reviews on the homepage and he did it all for me and showed me how to adjust if I wanted too! So grateful for their help, and the product is amazing!
Ruzsel,
You are awesome person, keep up the good work!
Thank you for writing a review — we value your feedback.
We've been using Yotpo for a couple months now and have been extremely satisfied with the value they bring. I had to contact their support team for a minor technical difficulty and I received quick and knowledgeable assistance from Kenneth M. I look forward to working with them as our brand continues to grow.
We've been using Yotpo a couple of months now but also use it for Woocommerce for a year. The Support are always helpful. I recently has an interaction with John B. and he was able to help me with my enquiry smoothly.
James was patient and helped me move my yotpo reviews from godaddy to shopify. I love yotpo and would highly recommend them!
We use Yotpo on www.mysupplements.ca the team is always professional, helpful and their product adds a ton of Value. You guys need to give Junalou a Raise also.. always helpful when we need support.
The Yotpo support team is wonderful! There were a few things I couldn't connect with my Shopify store and Sheen was super helpful in getting it done. You definitely need a little bit of coding skill for this app and luckily their team is great.
It is friendly and easy to personalize. Fast and effective support team. Anyone can leave a review, not just customers, however there is an option that a review will only appear after manual approval, which makes it safe from spam.
They rope you deeper and deeper into an abyss of fees. YOU CAN'T CHANGE THE COLOUR OF YOUR BUTTON IN YOUR EMAIL without the Email Template Editor, which is only available on Premium Plans. We were paying $299/month and we could not change the colour of an email button?? The support is good, but you have to stay on them. They tried to blame my theme for some issues when the theme was Testament, a pretty major theme on Shopify. I stuck to my guns and eventually got some CSS from them that solved my problem. Shogun integration is not as seamless as they say it is, but it does work with some help from support. It's a lot of money, so I expect an easier experience than I've had thus far, and as I've gone into a deeper dive, it seems VERY APPARENT that anything lacking is lacking BY DESIGN! To get you roped into deeper and deeper monthly fees. STAY AWAY! They were once good, they are now GREEDY and terrible. I honestly feel bad for their customer support team.
great help from howell, he helped with looking over the codes and help placing the codes to add the review carousel on the site. thanks a lot!