Yotpo Product Reviews & UGC , 6.896 avaliações
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Once again, incredible customer service! Thanks to Happy we were able to determine a solution to an issue with automated emails within YotPo. This is the third time we've reached out to their customer service, and our problems have so far been addressed swiftly and without a hitch.
The customer service is very responsive, Vitaly was very helpful and he personally resolved my issues directly on my backend store. I definitly recommend any store owner to try this wonderful app.
Awesome help! Thanks. Quick and easy. Mark was very helpful and helped more than I asked. I will keep using Yotpo
So far, I am really like this app! It is very easy to install and start to use. Chat support is always very helpful.
Big thanks to James C AND Mark ! They deal perfectly my request, fast and good work. Now thanks to him I'll use Yotpo on my shop.
The chat support is super fast and they have quickly solved all my issues! At least for now, I can recommend!
Hi there, thank you so much for leaving a review. Happy to hear our support team was able to help!
Well, it collects reviews and does it solidly. Importantly their support is great--both via chat and email. Super helpful and super responsive. I was under a deadline and they jumped in to get my task done. Thanks team!
Thank you for taking the time to leave a review. We're happy to hear everything worked out in the end and you're enjoying Yotpo.
The standard entry level application is fine but very limited and you can expect a much higher price tag if you have interest in anything beyond the basic and other bells and whistles. Function is good and effective and would be improved with a more simple management of moderately increasing number of orders rather than such big price jumps. Value proposition is very good for entry level for sure. Customer service can be frustrating but has improved I've noticed more so lately.
Overall pretty good - reached the max on my plan very quickly so was a bit confused when I reached the max again quickly on the next plan up, but had it explained by customer service clearly and quickly. Will continue to use.
We're using Yotpo to collect reviews from our customers. It's easy to use and when we have doubts on how to do an specific action we've contacted the Support Team by chat. Howell Keith provided the articles with the steps we needed to follow and was helpful during the process :)