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Ed was extremely helpful and nothing was to much for him. I needed a bit of help to sort out having the review widget on my page and he did that for me
Support was excellent. Very knowledgeable and quick. Thank you for your help! I had a hard time figuring out where to place my code but support was very knowledgeable. Thanks again.
Thank you for your review! Glad to hear our support team was able to help.
Very helpful and responsive. Everyone goes above and beyond to make sure that all of my questions are thoroughly answered.
Free plan is convenient way to gather some reviews but beyond 50 reviews you'll be looking at absurd pricing (min $5K annually) with no way to trial the premium features. They may be great but I'll never find out since there is no trial.
Primary beefs
- Annoying that prices aren;t stated on an available page, you are forced to take a sales call
- Prices are presented as monthly, but since they only bill annually, I perceive it as a smokescreen to real pricing.
- No trial - If the product is so great, why do I have to spend nearly $5,000 ($399 monthly X 12) to “test” ROI?
- the free version does not do anything I can't do with competeing low cost software, so I would suggest you start with something else rather than switching when you hit 50 reviews
Yotpo makes collecting and featuring reviews really easy and clear. Reviews are a huge part of my business :)
Greate app, not what I expected, but great experience, very helpful, some experience could improve though
I was helped by Daniel P Good serivce and fast respone ( Even in night time (amsterdam)) They even suggested to make the changes i need on my store !
I used this app to import reviews from another app. I was running into issues and Mary was super helpful in getting the reviews moved over exactly the way I wanted them. Very prompt, quick, and knowledgeable!
Great customer service! Mary Ann was super helpful. She helped install the app, trouble shoot issues with a previous app. Did it all super fast as well
Thank you for taking the time to leave a review. We're happy to hear Mary Ann was able to help you!
I reviewed several different product review apps for my Shopify store and the Yotpo app not only checked all of the boxes, but exceeded my expectations in terms of functionality, ease of use, and automation. In addition, I reached out to their team to fix an issue I was having and they responded immediately, and they spent a great deal of time helping me with placing reviews on my site. Many thanks to Junalou for his knowledge, extensive help and patience! I would recommend Yotpo to anyone who needs a great product review app packed with features.