Yotpo Product Reviews & UGC , 6.836 avaliações
Refinar
-
Por avaliação
I installed Yotpo thinking I'd set it up later the next day. When I got to it the next morning I found it had already emailed review requests to my subscribers without my knowing. I lost a handful of subscribers because I didn't even get to brand the emails going out or manage the communication. And there's no way of pausing it other than uninstalling the app, which takes 48 hours for Yotpo to get around to doing.
Thank you for your feedback — we're sorry to learn that you're experiencing difficulties with our Reviews product. Our support team has contacted you for a product call, but we have not heard back. Please reach out to us so that we can better understand the issue and provide assistance.
Doner P was able to support and assist me quickly and efficiently with adding widgets to my site that dissapeared after a theme update. Thank you so much.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Arven was great with customer service overall love the app
I had an issue with exporting my reviews, but Mitch from customer support helped me with my situation really well and I look forward to using this platform.
I have to say the support is absolutely first class. I had some real issues, mainly down to my lack of understanding and dev skills to be honest. But all was fixed with in a matter of half an hour... A huge shout out and thankyou to Joian Z!! was backwards and forwards on my behalf on a Saturday morning... Fantastic support.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Joian.Z provided me with Fantastic service. They are very fast, experienced and knowledgeable.
10/10 service. Very valuable service technician
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Highly recommend. And I received great support and ongoing assistance from Daniel when I hit trouble migrating reviews across to Yotpo. All successfully done now. Very happy to be fully on Yotpo!
Super fast support. And John G. was super kind and solved all the issues. Thank you
Thanks for your feedback, we really appreciate it.
Excellent customer service! Daniel P helped me out tremendously!
We appreciate your feedback, thank you!
That was to good. My customer executive is Daniel and he helps us very well.