Yotpo Product Reviews & UGC , 6.887 avaliações

I've had a few issues overtime with the app that were easily solved. However, one customer support agent in particular, John G, was quick and efficient in helping with my issues.

Gabriel was AMAZING! he got on a call with us and explained everything in less then 2 minutes. Very very happy with this type of support

I was able to import reviews from GoDaddy to Shopify without much trouble--but then a couple of days later, I accidentally setup the reviews to appear just on the home page (which was not what I wanted). Jeorge Kenneth V. spent a good deal of time resetting the appearance of the reviews, cleaning up the import csv file that I provided and reimporting the data so no errors appeared. He was very professional, kind and helpful. Thank you Jeorge Kenneth V.

The app is user friendly and has nice options for custom branding. And the customer service was excellent. Doner, my rep, was very helpful and quick to respond.

Great customer service and easy to use! Ruzsel J really helped me out a lot.

I had an issue with exporting my reviews, but Mitch from customer support helped me with my situation really well and I look forward to using this platform.

The app does what I need it to do at this point. My store is very very young and the free portion works good for what I need. But I had a demo call with Gal Baum and he really helped out a lot by walking through the app step by step with me, and going over all the features. Very professional, very thorough, and understood exactly what to do for my needs.

Arven was a life saver with this - super amazing support. Was able to insert custom CSS with the help of support. Love this app

The app is not only excellent, but the support also truly stands out. Daniel is amazing! I required technical assistance for my website, and his responses were incredibly prompt. He not only addressed my specific questions but also efficiently fixed the issue.
During our chat, it unexpectedly ended midway due to my delayed response, but Daniel promptly emailed me and dedicated time to resolve all the issues. A big thanks to Daniel! Highly recommended!

Fantastic customer support. I wasn't able to upload my reviews. Something wrong with my csv and they helped me solve this in a very short time.