Avaliações (7.076)
Refinar
-
Por avaliação
super helpful via live chat. Fixed the issue in minutes.
Thanks for sharing your review!
Easy to use and setup, powerful. We saw our conversion rate dramatically increased since we started using the app.
It’s great to hear the app’s made such a positive impact on your conversion rate. Thanks for sharing your experience!
Yotpo is a great app! It is easy to use and works great with our website. And the customer service is amazing, when I had troubles getting the star badge on my website I reached out and a lovely person from customer service went through the effort to put the code in our website for us and was a massive help. Highly recommend getting this app as not only will you have a great tool for your business but an amazing team behind it who are there when you need them.
It’s awesome to hear you’ve had such a smooth experience with both the app and the support team! Thanks for the great recommendation!
Great app and great customer support! Very quick to help us with our issue! Vien was awesome. Thanks again!
Thanks for the feedback!
Responded to my enquiry straight away with a solution. Reymond was very helpful. I would prefer yotpo over loox as yotpo looks more professional on the website and and they have more features like questions and answers people can go through. making it like a social forum on the product.
It’s great to hear Yotpo’s features and professional look made such a difference for you. We appreciate the feedback!
Had a problem that needed coding done. Representative helped to fix the issue. Thank you!!!!!!!! 10/10 rating for customer service.
Thanks for the amazing rating!
Excellent app and customer service is top notch! Anytime I need assistance the reps are always there and can count on results. Recently I worked with Mitch on getting reviews added to my homepage as a carousel and was having difficulty after following the instructions and when I reached out to Mitch he fixed the issue in less than a day. Thank you again!
Great to hear everything worked out so quickly! It’s awesome when you can count on support to get things done fast. Thanks for sharing your experience!
Delighted with this app. Customer support is amazing also and very efficient.
So glad to hear you're enjoying the app! Thanks for sharing!
Super helpful team, I have never experienced support like it - I have received around the clock assistance for an issue we had on our account both Ruzsel and Jeffrey have been outstanding, following through to resolution. Great platform with an excellent team.
Thanks for sharing your experience!
I have Yotpo on both my websites and it works well for me. I did have an issue recently with what appeared to be bots adding a thumbs down in high volume to many of my reviews, because of the nature of many of my products (in person and 1 to 1 classes) I know they are not genuine. Yotpo did resolve this for me with a workaround so overall I have been very happy.
Glad to hear the issue was resolved! Thanks for sharing your experience!