Avaliações (6.937)
Refinar
-
Por avaliação
I had a technical issue of my own doing! Super fast support and resolution. Very friendly and helpful
Easily to install and online support was great. I needed help setting up the carousal on the home page which they did very quickly.
I simply have made it to a place in this business journey where I have decided it would improve a customers and a potential customers experience if I added a review section on my website. Sheen at Yotpo helped me get it done in a professional and timely manner. I still have a few questions, that I thought of as I’m typing in this review. Anyway, I highly recommend this app.
Quick install and customization. Allen M provided excellent support to help to customize the review form.
We migrated from BigCommerce over to Shopify and had issues connecting our account. Doner P did a fantastic job of helping through that process.
Rhenant gave me excellent customer service. Provided me with the widgets I was not able to load on my site. I'm very happy with the help provided. Thanks ! Beancrazy.com
We're switching from Okendo to Yotpo for our site and are starting with the Growth plan. It's got great features though the best ones like advanced CSS and Klaviyo Integration. My only critique is the lack of customization of the default emails customers get for asking for a review, confirming their email, and etc if you are just on the first paid plan.
It's five stars because I've received great customer support from Ronel R. a few times, but also Warly S. and John G. who were helpful, professional, and super friendly! This is a great app so far.
We really appreciate your feedback regarding our product and will definitely relay this to our product team. Thank you for also appreciating our Growth support heroes, Ronel, Warly and John! We are always delighted to provide you with the best customer experience in every interaction!
Mr. Kenneth John M
Thank you for helping me manytimes!!
I can proceed yotpo setup based on your support!
tahnk you!
I suck at Liquid code or Html lol. So this was my fifth time contacting the Yotpo support chat and they are always super fast on helping me with my customizations and troubleshooting. Thank you Ronel R for the great support
I had an issue on Yopto Reviews app and contacted the Live Chat Support. Simoun Francis helped me to solve my issue. Thanks to him my issue is now solved (need to wait few hours to check it but I'm confident).
I refresh my review some days after writing it : finaly the issue was not solved and the support is not capable of solving it (there was supposed to keep me in touch by mail, I didn(t receive any mail yest after 2 days). Unfortunately, I tried another Reviews App that worked fine without any issue. I decided not to use Yopto.
Thank you for sharing your thoughts with us, and our apologies for the inconvenience. After looking into your account, we learned that our team was able to resolve this issue for you. If you're still experiencing issues on your end, please reach out to our team for further assistance.