Yotpo Product Reviews & UGC

I had some difficulty inserting a code for the review app and Eduardo R was so helpful. He swooped in and the work was done quick! Thank you, Eduardo!

Their support is very responsive and helpful. I had questions regarding the app functionality and they answered them in minutes.

Great app , but if you want to upgrade it very expensive. Happy with what I am getting for free,

Yotpo had trouble synching my orders. I had good customer support on the helpdesk by Simoun Francis to solve it

Customer service is great! I was migrating reviews from another review app and ended up with a ton of duplicates. Spent a few hours taking care of it myself but couldn't figure it out. Customer service resolved the issue in minutes.

Customer service on chat has been amazing during implementation. Can't wait to see everything in action.

I’ve had this app for several years and love it. Great outlet for customer reviews. I recently switched e-commerce platforms and Yotpo support (Neah) was so helpful with assisting & troubleshooting. Great service!

I just started using this app with mixed results. It presents the reviews well on my product pages, but I have customers say that they try and fill out the review request and they get error messages. One couldn't fill in the text box and after submitting review it go a message that said "page not found". It's too bad because they love our product, but I can't badger them to keep trying to fill out the review

Only just started setting it up and have used their support quite a bit. Always reply straight away and extremely helpful. The app itself is working great. Highly recommend

So far so good! I’ve gained some customer reviews, which helps build trust from potential consumers. Gimbert was also very helpful in assisting me with getting my email settings corrected!