Yotpo ‑ Product Reviews App

Yotpo is very deceiving. We have numerous shipments we make for sample orders (zero dollar), and numerous wholesale orders to hundreds of national chain outlets, where there is NO email provided for the orders. Yotpo charges you for fulfilled orders, not per emails sent for reviews, thus, you will be overcharged for every order you process. I discussed them charging based on email requests for reviews, and they stated they would implement that, that was 4 months ago. I have given up as I run out of "fulfillment credits", not requested review credits halfway through every month. Buyer beware! We have finally given up on Yotpo in lieu of a better review app that works better with google product reviews and charges based on their performance, not based on your fulfilled orders. If you choose to be charged for your fulfilled orders, even if half of those have no interaction with Yotpo at all, then feel free, otherwise, find another review app that charges you on their actual performance. Its like a marketing company telling you that their bill will be based on your overall sales only and not the effectiveness of their marketing. Its very deceptive.

GOOD service and help from Sheen helping us transferring the product review when we migrated our selling platform from Bigcommerce to Shopify. Thank you!

Very nice service. I am definitely forwarding this to my friends.

This app support is excellent. Warly has been super helpful and responsive. The app looks and works great.

The customer service replies fast, friendly and effectively. Ronel answered my questions with patience and understanding.

Amazing apps for Shopify store. Great works!

Great customer service - Eunice was very helpful in answering all of my questions. I am excited to now integrate Yotpo into my website.

Good service so far. We'll see how it goes :)

Great app, early days but so far so good. Excellent customer service, never have to wait too long for a response.

It's a great app. So happy with the set up, so simple and easy. I just had a little hard time with the places I put the code (I am not good at coding), thankfully the chat room was there and Junalou was able to help me. He was so fast, understood me very well and so helpful. I will definitely recommend the app.