Avaliações (7.152)
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I only signed up with Yotpo. The app seems fairy easy to intergrate. I ran into a few problems and submitted a ticket to support, and got really friendly and prompt service. They have also imported my existing reviews, which appeared really quickly on the website. Happy so far!
Thank you for leaving a review. We're excited to be part of your growing brand!
Excellent so far. Recommend. Really great to have 24/7 support. John G. is super helpful. Yotpo should be in your e-comm stack.
Thanks for your feedback, we really appreciate it.
Ive used Yotpo many times, in many stores, to help customers see the value in my products and customer service -- IT WORKS. Super powerful. AND -- Yotpo has great customer service also (and thanks Orly for helping me out twice with questions -- solved fast and easy).
This app sent my pre-order customers an email requesting a review before their orders were even fulfilled. Are you serious? Why would you logically have an app that sends out review requests before that order is even marked as fulfilled? Congrats, you've just pissed off my customers. Would appreciate it if you got in touch with me ASAP to remedy this situation.
Thank you for leaving your feedback. Please know that your frustration has not gone unheard and we apologize for the inconvenience you have experienced. After taking a closer look at your case, a support agent has reached out with some possible solutions for your issues, however we have not heard back from you. Please feel free to contact us at any time should you reconsider our offer.
Blown away by the help that I received for setup of Yotpo for my Artist site. Being a free user I certainly didn’t expect that level of help. Lemuel was very helpful and quick to fix the issue I came up against. Highly recommend Yotpo!
I have only had the app for less than 24 hours and already received 7 positive reviews from our customers. I was having trouble installing the widget on my own, but Josephine was super helpful. She installed everything including adding reviews to my collection page. Now our site looks even more credible. Love this all and the quick and professional customer service! Thanks Josephine!
アカウント設定上のメールアドレスを変更したく、ヘルプなどに情報が見当たらなかったことから、チャットでのサポートをお願いしました。
Yotpo側ですぐに入力変更対応してくれ、その場でたった数分で解決しました。
スムーズで温かなサポートに感謝しています。
Put a chat request in and had a person within minutes! Doner P. was amazing and fixed my issue and it now works the way I want! Kudos Doner!
We appreciate your feedback, thank you!
Yotpo Radly was very helpful and patience resolving my issues. I am very pleased. Thank you so much Radly.
Daniel P. was amazing. Helped me add my widget to the homepage of my site without me having to do a thing! Can definitely recommend