Avaliações (7.066)

Classificação geral
4,8
Número por nível de avaliação
  • 91% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
8 de setembro de 2023

Junk software, and contacting customer support is not helpful at all, data syncing is a waste of time!!! Do not use!! !!

Acko
Estados Unidos
4 dias usando o app
Yotpo deixou uma resposta 18 de setembro de 2023

We're sorry to hear that you've experienced issues while syncing your data. Our team has been in contact with you and we've resolved the issue. We've tried following with you on several occasions, but we have not heard back. If you're still experiencing issues, please let us know.

4 de abril de 2023

James was a pleasure to work with. He's been incredibly helpful! Can't be thankful enough! Superb service & support!

db simulation
Filipinas
Aproximadamente 3 horas usando o app
27 de março de 2021

Customer service was amazing. Great communication, step-by-step instructions on what I needed to do. Very responsive and helpful!!

Teleport Watches
Estados Unidos
Aproximadamente 3 horas usando o app
10 de junho de 2022

They have a responsive support team when you are on the onboarding. I give Yotpo five stars. Nick supported my need within minutes. Thanks for all.

Clarity Coaching
Canadá
Aproximadamente 3 horas usando o app
5 de novembro de 2021

They were with me for about half an hour and solved all my issues. Great service even on a free plan.

Larkspur Baby Company
Estados Unidos
3 dias usando o app
16 de novembro de 2016

pricing is not clear. i can't count on this app. performance also very slow.

Eclemix
Indonésia
4 dias usando o app
25 de setembro de 2018

It took ages to get any human from support to answer our questions. It would be great to get response from support quicker

ORIGINALAUSTRALIANUGG.COM.AU
Austrália
4 dias usando o app
25 de janeiro de 2022

Just installed, Looks great excited to start using it fully! Nick S Helped me so much in getting it to work. Awesome job!

California Gummy Bears
Estados Unidos
Aproximadamente 3 horas usando o app
24 de junho de 2023

John B was most helpfu! Patiently looked for the file in our theme where codes needed to be inserted for the Star Rating to show! Great support!

DB-Sim
Filipinas
Aproximadamente 3 horas usando o app
22 de setembro de 2016

Once you install the app, it pulls your orders and emails are sent out. This is a problem as Yotpo does not check for marketing options. This information would have been good to know before I installed the app to see how it would look on my site, and then uninstalled it when I realized its appearance would need to be adjusted to match my website design. In less than fifteen minutes, the damage was done and my entire customer database was sent emails by Yotpo. Customers are *still* receiving emails and I've emailed Yotpo telling them to immediately stop sending. No response. My request to cancel my account was received with a canned 'please let us know your feedback' reply.

I would not recommend using this service until Yotpo:
* check that only customers who are okay with marketing receive the email
* ask the Shopify owner if it is okay to send emails to past customers, or at least revisit its workflow and make improvements

Filigree Fragrance
Estados Unidos
3 dias usando o app