Avaliações (7.096)

Classificação geral
4,8
Número por nível de avaliação
  • 92% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
26 de julho de 2020

This app is violating the GDPR. Very sneaky. I installed it and was welcomed by a pop up saying "thank you for installing, we now have access to your customer base and we have the liberty to email them". I had contacted Shopify support and their support thrice and they still have not undone this.

Tia-Nova
Romênia
4 dias usando o app
Yotpo deixou uma resposta 25 de agosto de 2020

Thank you so much for taking the time to leave a review. We want to apologize for any negative experience you may have had with us. We do want to clarify that Yotpo is committed to the GDPR and our platform is fully aligned with the global privacy laws. Please see our privacy guide for more information - https://www.yotpo.com/yotpo-privacy-guide/

During installation we allow our customers to send up to 200+ extra review requests to past customers, in addition to their automatic review requests which will be sent to future shoppers. Note that the emails that are sent are from your behalf and based on your customers' consent to receive emails from you.

Upon receiving this review we tried to reach out. If you'd still like to get in touch, we'd be happy to try to help.

4 de janeiro de 2023

Service team at Yotpo is super helpful! Love the product. Has really helped us understand our customers and share their stories.

Reformer Loops
Estados Unidos
Aproximadamente 4 horas usando o app
Yotpo deixou uma resposta 18 de janeiro de 2023

Thanks for your feedback, we really appreciate it.

14 de março de 2021

Eleen was extremely helpful when helping me export all of my reviews! Thank you so much! My favorite review app!

Quartz Of Love
Estados Unidos
Aproximadamente 4 horas usando o app
29 de agosto de 2016

This is a great app very useful to our shops!

Yanmos
Grécia
5 dias usando o app
2 de fevereiro de 2022

Kenneth was super helpful, resolved all the issues in a heart bit. Very appreciated. Super helpful customer service every time.

CHOPSTICK STYLER UK
Reino Unido
Aproximadamente 4 horas usando o app
7 de janeiro de 2023

Yotpo customer experience is wonderful! I got all the help I needed and was detailed in response. The app is comprehensive and easy to use. Would highly recommend people to try it out.

lilopa
Malásia
Aproximadamente 4 horas usando o app
Yotpo deixou uma resposta 18 de janeiro de 2023

Thank you for sharing your thoughts with us!

8 de setembro de 2023

Junk software, and contacting customer support is not helpful at all, data syncing is a waste of time!!! Do not use!! !!

Acko
Estados Unidos
4 dias usando o app
Yotpo deixou uma resposta 18 de setembro de 2023

We're sorry to hear that you've experienced issues while syncing your data. Our team has been in contact with you and we've resolved the issue. We've tried following with you on several occasions, but we have not heard back. If you're still experiencing issues, please let us know.

4 de abril de 2023

James was a pleasure to work with. He's been incredibly helpful! Can't be thankful enough! Superb service & support!

db simulation
Filipinas
Aproximadamente 3 horas usando o app
27 de março de 2021

Customer service was amazing. Great communication, step-by-step instructions on what I needed to do. Very responsive and helpful!!

Teleport Watches
Estados Unidos
Aproximadamente 3 horas usando o app
10 de junho de 2022

They have a responsive support team when you are on the onboarding. I give Yotpo five stars. Nick supported my need within minutes. Thanks for all.

Clarity Coaching
Canadá
Aproximadamente 3 horas usando o app