Avaliações (7.097)

Classificação geral
4,8
Número por nível de avaliação
  • 92% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
30 de janeiro de 2021

Just installed it. i am not a code person. i asked the help and they nicely and quickly helped me out. in 5 min the app is up and published. great support!

Gourmet Giappone
Itália
3 dias usando o app
Yotpo deixou uma resposta 31 de janeiro de 2021

Thank you for leaving a review, we really appreciate it.

22 de setembro de 2016

Once you install the app, it pulls your orders and emails are sent out. This is a problem as Yotpo does not check for marketing options. This information would have been good to know before I installed the app to see how it would look on my site, and then uninstalled it when I realized its appearance would need to be adjusted to match my website design. In less than fifteen minutes, the damage was done and my entire customer database was sent emails by Yotpo. Customers are *still* receiving emails and I've emailed Yotpo telling them to immediately stop sending. No response. My request to cancel my account was received with a canned 'please let us know your feedback' reply.

I would not recommend using this service until Yotpo:
* check that only customers who are okay with marketing receive the email
* ask the Shopify owner if it is okay to send emails to past customers, or at least revisit its workflow and make improvements

Filigree Fragrance
Estados Unidos
3 dias usando o app
6 de outubro de 2021

Eunice was soo helpful! She answered all my questions!! Very knowledgeable and pleasant! :))))))) Shantee

FlyChicFashions
Estados Unidos
Aproximadamente 2 horas usando o app
4 de março de 2021

Beware of the info on the site. It lists wishlists as one of the checked items on the growth plan, but NOPE. Even though it is checked, it is not included. I will stick with the free version until I find a different provider. Mostly just upset about the amount of time wasted.

Goldie Olding Fabrics
Estados Unidos
3 dias usando o app
4 de julho de 2020

Good customer service support. Just downloaded and had someone respond to my CSS issue instantly. Have yet to use it outside of that

AZTech Supplements
Nova Zelândia
3 dias usando o app
12 de janeiro de 2021

I was helped by Mary Ann, very friendly and well helped. Definitely recommended this app! Great app and clear how everything works.

YMOR Fashion
Países Baixos
3 dias usando o app
Yotpo deixou uma resposta 14 de janeiro de 2021

Thank you for leaving a review, we really appreciate it!

30 de abril de 2020

I think this is a great app and the customer service answer the E-mails quickly and are very helpful!

Caroline Svedbom
Suécia
3 dias usando o app
8 de novembro de 2018

This is a great app for sure, however, every time I get an email asking me to rate my recently purchased product, I go like ...hmmm .. I just dont have time to do that unless it is something that I really want to do. We are inundated with emails nowadays and that means lower conversion rate using apps that send out emails to your customers.
If this app can win over all the fake and scam reviews we seem to be reading everywhere now, then it is well worth the try. Good luck! :)

Kaimala jewels
Austrália
3 dias usando o app
25 de janeiro de 2021

Mary Ann helped me get setup and import existing reviews. The software has been good so far. Will update after we use for a few months,

360 Electrical
Estados Unidos
3 dias usando o app
Yotpo deixou uma resposta 26 de janeiro de 2021

Thank you for leaving a review, we appreciate it.

Data de edição: 30 de dezembro de 2022

GREAT CUSTOMER SERVICE!! He logged onto my shopify to ensure I entered the codes correctly and perfected my site!! I was sitting at my computer for 2 hours trying to do it myself before reaching out through live chat and BOOM he had it all revised within 15 minutes. HIGHLY recommend.

Nyc Glass
Estados Unidos
Aproximadamente 2 horas usando o app
Yotpo deixou uma resposta 18 de janeiro de 2023

Thanks for your feedback, we really appreciate it.