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I think this is a great app and the customer service answer the E-mails quickly and are very helpful!
This is a great app for sure, however, every time I get an email asking me to rate my recently purchased product, I go like ...hmmm .. I just dont have time to do that unless it is something that I really want to do. We are inundated with emails nowadays and that means lower conversion rate using apps that send out emails to your customers.
If this app can win over all the fake and scam reviews we seem to be reading everywhere now, then it is well worth the try. Good luck! :)
GREAT CUSTOMER SERVICE!! He logged onto my shopify to ensure I entered the codes correctly and perfected my site!! I was sitting at my computer for 2 hours trying to do it myself before reaching out through live chat and BOOM he had it all revised within 15 minutes. HIGHLY recommend.
Thanks for your feedback, we really appreciate it.
Doner P was super helpful, helped with set up really helpful good app easy to use etc etc etc etc etc
the program works well but it is extremely is high. We are looking at $300 + for their app. i will be switching to a different provider
AS for removing the code after installing is a nightmare. I WOULD NOT RECOMMEND USING THE TRAIL.
Nice app for product reviews and boosting loyalty. Support from Ronel is perfect and quick.
I recommend
Overall the app works well - a few minor issues, especially with German language translation, but no deal breaker. Great customer service - especially from Donald U.
The customer support is fab and the reviews work brilliantly! I Reccomend it for shops as its easy to use.
this app has helped me in retaining clients, get new ones due to reviews dropped. and when i needed assistance, the support team member was prompt and efficient, helped me transfer old reviews to my new site. Eunice was a life saver. definitely reccommend
Junalou was incredibly patient and helpful with getting my yotpo account set up properly. Junalou helped me import my existing reviews, customize the placement of the widget on my site, and double-check that the look and feel matched what I was going for. I'm excited to collect more reviews!