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When I was considering this app, the customer service (Warly S) was great when answering my questions.
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Yotpo Albert V helped me get this setup and looking great on my site! Super quick and responsive! I highly recommend.
This app is awesome. but aliexpress reviews from aliexpress can't be imported automatically otherwise this is very nice app and support is very awesome thanks Don for helping me:)
Thank you for your review. We are constantly working on improving our product, and we truly value your feedback.
Kenneth John M did a great job at providing great customer service. look forward on using the cool features this app has to offer.
We appreciate your feedback, thank you!
I use this app to get customers reviews for my online business. I had an issues today and chatted with Warly. Warly was knowledge and quickly help me fix my issue.
This app sent my pre-order customers an email requesting a review before their orders were even fulfilled. Are you serious? Why would you logically have an app that sends out review requests before that order is even marked as fulfilled? Congrats, you've just pissed off my customers. Would appreciate it if you got in touch with me ASAP to remedy this situation.
Thank you for leaving your feedback. Please know that your frustration has not gone unheard and we apologize for the inconvenience you have experienced. After taking a closer look at your case, a support agent has reached out with some possible solutions for your issues, however we have not heard back from you. Please feel free to contact us at any time should you reconsider our offer.
I was having issues with the automatic install of the app and I used the chat to get some assistance. Eduardo R went above and beyond what I expected and helped me remove my old review box, install the Yotpo one, and even add a title for it using my website theme. I was genuinely impressed with how much he was able to help with.
Lemuel was extremely helpful with setting up the app and fast with assisting with the the customizations.
Nick helped me get started with Yotpo when I had a bunch of questions in hour one! Great to be able to chat with someone right away!