Avaliações (7.097)

Classificação geral
4,8
Número por nível de avaliação
  • 92% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
20 de julho de 2018

Mostly Pros!
- Fairly seamless and very quick integration: the ability to back log orders and request reviews was great to have content for launching the product (i recommend collecting reviews for at least 1 month before you implement the customer facing side on your website)
- Ability to have one dashboard with multiple stores
- Management and customer experience of the review process including ...

Usa Bn3th
Canadá
Quase 3 anos usando o app
17 de agosto de 2023

John B was helpful when we needed to downgrade our account. Only reason for this change is because our store is closing. I was able to easily dowload the file of all reviews prior to doing so.

Wagtopia
Estados Unidos
Quase 3 anos usando o app
19 de janeiro de 2021

I use this app to collect reviews for my e-commerce website. It's great advantage that this app can be used for free without limitation of period.
But in terms of arrangement, it has some problems. For example, the review writing form can't be arranged. And it's not so easy to add review and stars to your website. You have to arrange code thought the instructions are not perfect.
But you don't ...

Manda Koso SG
Singapura
Quase 3 anos usando o app
Yotpo deixou uma resposta 26 de janeiro de 2021

Thank you for taking the time to leave a review. We are constantly working on improving our products and your feedback is very important to us. We are glad to hear our ...

11 de janeiro de 2022

I didn't understand the app first, I write to support and where super helpful and fast. My clients have loved to interact within the site :)

PPMARKET
México
Quase 3 anos usando o app
30 de agosto de 2019

We use this app and we are seeing a good ROI. It's unfair that you need to be on an annual plan before you can have the Klaviyo integration. The customer service chat that comes with the Growth plans is instant and very helpful. Thanks Rael.

Equi Botanics
Reino Unido
Mais de 2 anos usando o app
Yotpo deixou uma resposta 18 de setembro de 2019

Thanks for taking the time to leave your feedback, Equi Botanics!

30 de julho de 2022

Great customer service. Always reply promptly. I have had a lot of issues with this app sadly, but they always help me. Might be my theme that has been the issue some times. It is one of the best reviews apps as far as I can see. And I have used them for a couples of years now.

Designstoff
Noruega
Mais de 2 anos usando o app
25 de novembro de 2022

Great app, and great support, the only flaw is that I cannot respond directly to customer reviews within emails because I use a Mac, apparently supported on Windows but not Mac, but that's the only issue.

Mud Foods
Reino Unido
Mais de 2 anos usando o app
Data de edição: 31 de março de 2023

Had great customer support from Edilyn B. She took the time to blacklist a few products as I was having a hard time with the process!

Allen M. was super helpful in providing a review summary for all our products and recipes as well!

Cabot Creamery
Estados Unidos
Mais de 2 anos usando o app
21 de janeiro de 2022

Once set up, Yotpo is great! It did take quite a bit of time to set up, with some bugs in the Yotpo platform and some slow update times on some features. The support is awesome, and will fix anything instantly. As a person with little understanding of code it did take a lot of hours of support with both Shogun (our page builder) and Yotpo. But end result, great!

Cosgear
Noruega
Mais de 2 anos usando o app
19 de janeiro de 2021

Very good experience with technical support. Quick response and well explained. Good functioning app also!

Mayna Peru
Peru
Mais de 2 anos usando o app
Yotpo deixou uma resposta 26 de janeiro de 2021

Thank you for your review, glad to hear our customer support team was able to help you.