Avaliações (7 090)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 91% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
14 de novembro de 2024

I honestly cannot believe I had this app for free for almost 10 years, it kept sending review requests and I didn't even pay much attention until recently I redesigned my website. I had Yotpo reconnected and finally got a chance to dive deeper into this app. Reymon was so helpful, and was able to complete my request (when it was still on the free plan) before signing up for the starter plan for some additional features. 5 stars, keep up with the great work!

CelebrityLASH
Nova Zelândia
Almost 11 years usando a aplicação
13 de novembro de 2024

I have been using Yotpo for my website reviews for a few years now and have been really happy with it. I just reached out to customer service for the first time for help with product images and it's 11:30 pm where I am and I was impressed when someone was available to chat with me at this time. Reymon responded quickly and was able to help me with my issue within a few minutes! very happy with the customer service and that it was available even late at night which is often when I have time to work on stuff like this.

Ruby Rye Co.
Estados Unidos
Over 5 years usando a aplicação
30 de setembro de 2024

ive been using yotpo for all of its services for over 18months now. cant really fault the product.
needed service and got fantastic assistance from Vien Saints to get it sorted within 10-15mins.

good product and good after sale service.

Jim Bradley Speedball
Austrália
Over 10 years usando a aplicação
10 de novembro de 2024

Great customer support. It's one thing if the app works, but if there's an issue (or user error) and you need help, there has to be good customer support. Yotpo has that - they respond quickly through chat and are have helped me figure things out whenever needed.

Bramasole Olive Oil
Estados Unidos
Over 2 years usando a aplicação
26 de outubro de 2024

Love this product - great customer service. I noticed an issue with our reviews, Doner sorted it out in under 5 minutes and explained what the issue was so I can ensure it doesn't happen again from my end. Really happy with this service!

Nila Botanics
Austrália
Over 4 years usando a aplicação
24 de outubro de 2024

Responded to my enquiry straight away with a solution. Reymond was very helpful. I would prefer yotpo over loox as yotpo looks more professional on the website and and they have more features like questions and answers people can go through. making it like a social forum on the product.

Double Bay Cosmeceuticals
Austrália
Over 2 years usando a aplicação
11 de outubro de 2024

Got instant help after updating my theme to 2.0 and getting the review widget and star ratings showing on the website. Shoutout to Reymon N. for their excellent customer service! Easy 5 stars!

Godmode
Nova Zelândia
About 5 years usando a aplicação
31 de outubro de 2024

Great app and great customer support! Very quick to help us with our issue! Vien was awesome. Thanks again!

Me First Living
Estados Unidos
Over 9 years usando a aplicação
7 de novembro de 2024

We are very happy with the Yotpo Product Reviews and UGC app. There are a ton of customizations that can be made and multiple ways to display your product reviews. If ever we have any issues, the customer support team goes above and beyond to resolve. Today Ruzsel helped me to customize a landing page I was stuck on and had my questions resolved in minutes.

Wildfox Couture
Estados Unidos
Over 1 year usando a aplicação
1 de novembro de 2024

Excellent app and customer service is top notch! Anytime I need assistance the reps are always there and can count on results. Recently I worked with Mitch on getting reviews added to my homepage as a carousel and was having difficulty after following the instructions and when I reached out to Mitch he fixed the issue in less than a day. Thank you again!

Ari Apparel
Estados Unidos
About 1 year usando a aplicação