Avaliações (6 898)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
4 de maio de 2024

I highly recommend the app. I've had a great experience with product reviews for years. Until today Ive never had a problem but suddenly my newest reviews weren't showing on my site. I got on Chat with Jeorge Kenneth V and he took the time to investigate and resolve the problem quickly and with patience. Soon everything was displaying like normal again. Great customer service which I really appreciate!

Hometown Jersey
Estados Unidos
About 10 years usando a aplicação
Questão respondida por Yotpo 24 de maio de 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

4 de abril de 2024

We have been with Yotpo from day one! We love and appreciate the value their reviews add for our customers. If we ever need assistance, Yotpo is quick to respond and help us out. Big thanks to John G for his awesome help and terrific customer service this week! I recommend this app 1000%!

Tanglewood Garden & Farm Organic Skincare & Wellness
Canadá
Almost 9 years usando a aplicação
Questão respondida por Yotpo 24 de maio de 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

18 de abril de 2024

Great app and has worked very well for our site. I would gladly recommend it to others. Amazing customer service in their Chat.

GrillStuff
Estados Unidos
Over 7 years usando a aplicação
Questão respondida por Yotpo 24 de maio de 2024

Thanks for your feedback, we really appreciate it.

11 de abril de 2024

Does exactly what you need the app to do. We needed to transfer some reviews and John G was such a rockstar. He was really speedy, clear, and responsive. Most of these stars are for John ;)

NUFS
Estados Unidos
Almost 4 years usando a aplicação
Questão respondida por Yotpo 24 de maio de 2024

Thank you for sharing your thoughts with us!

24 de maio de 2024

I've been using the Yopto app for my Shopify store for 2 years now, and it's been a great addition. The functionality of the rating app is top-notch and has really helped with customer engagement.

A special shoutout to Ruzsel J and Daniel from the customer support team. They helped me super quickly and were incredibly efficient in resolving my issues. Their support made the setup process smooth and stress-free. Their assistance was much appreciated. Highly recommend!

Our Day Of
Estados Unidos
About 2 years usando a aplicação
Questão respondida por Yotpo 7 de junho de 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

15 de abril de 2024

Yotpo has some of the best customer service I have ever experienced. I had issues getting the widget to show up under the products on my collection pages. When I reached out for help, John G quickly responded and resolved my issue. He saved me from the headache of trying to edit the code myself.

Highly recommend. Any issues you have they will solve.

Nessa Hill
Estados Unidos
About 1 year usando a aplicação
Questão respondida por Yotpo 24 de maio de 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

30 de maio de 2024

Shout out to Ruzsel J for helping me today. I thought our issue would take a while to fix but just 5 minutes in a chat and all was good again!

EcoOne
Estados Unidos
Almost 2 years usando a aplicação
Questão respondida por Yotpo 7 de junho de 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

26 de maio de 2024

Honestly, probably the only service that is worth paying over $200 a month for reviews. Run away from the others.

Beyond Memories
Estados Unidos
11 months usando a aplicação
Questão respondida por Yotpo 7 de junho de 2024

Thank you for writing a review — we value your feedback.

23 de maio de 2024

Thanks to Ruzsel who was able to help me with my problem, I recommend the support of this app which, despite the rather long time it took, was able to respond to my concerns.

Aperol Official Online Shop
França
12 months usando a aplicação
Questão respondida por Yotpo 7 de junho de 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

30 de maio de 2024

They are always very helpful if there's an issue. I was previously helped by Wendyle who was fast and assisted me without hesitation. Thank you!

Femique
Suécia
Over 2 years usando a aplicação
Questão respondida por Yotpo 7 de junho de 2024

Thank you for taking the time to share your thoughts with us. Your feedback is greatly appreciated.