Yotpo Product Reviews & UGC , 6 857 avaliações

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
24 de novembro de 2022

Joian knows the meaning of effortless experience! thanks a lot. He was awesomeeeeeeeeeeeeeeeeeeeeeee

Bellurelle
Canadá
Over 3 years usando a aplicação
4 de maio de 2023

Me encanta su soporte técnico, siempre encuentran una solución a los problemas y tienen una gran actitud de servicio.

Smart Bamboo
México
Over 3 years usando a aplicação
2 de maio de 2021

Not only the app is great, the support too! Especially Anne, she helped me a lot and understood very quickly what my problem was!
Thank you very much, kind regards Jason :)

Jay Cosmetics GmbH
Suíça
Over 3 years usando a aplicação
2 de outubro de 2020

Wow - what customer service from Yotpo and Leizel. I struggle with any coding and the back-end and kindly asked for assistance. I have three major implementations and every time Leizel kindly and quickly did everything for me. Nothing was too much and my website is looking fab now. Would highly recommend and Leizel should win an award for outstanding customer service. thanks so much :)

Harding Gomez
Reino Unido
Over 3 years usando a aplicação
Questão respondida por Yotpo 4 de outubro de 2020

Thank you for your review. We're happy to hear you had such a positive experience with our customer service. We'll definitely pass on your kind words to Leizel.

Editado a 19 de janeiro de 2022

I'm using Yotpo primarily as an excellent review app with automatic review reminder emails. I've seen it in various Shopify stores that I like, so I thought I would use the same. I had an issue getting it set up, as the theme I had chosen for my site (Simple - free Shopify theme) was cutting off part of the CSS for the reviews widget on the product pages. We aren't sure why that happened but support was able to help me get it fixed and it works great now! Set up was fairly simple though in all other regards. Thanks to Yotpo's support for the great customer service. I'll be a long time customer. UPDATE: I updated my theme and Gimbert helped me fix a quick issue fast. Great support! Thanks. ANOTHER UPDATE: I updated my Turbo theme to use the 2.0 features and Nick S hooked it up and fixed some minor issues for me. Thanks!

Ardent Patriot Apparel Co.
Estados Unidos
Over 3 years usando a aplicação
Questão respondida por Yotpo 12 de novembro de 2019

Thank you so much for taking the time to leave a review! Happy to hear our support team was able to help get everything up and running smoothly and you're enjoying Yotpo.

Editado a 10 de agosto de 2023

Ronel was very helpful today when we changed shopify theme and the Star Ratings were not displaying properly - thank you! Would recommend Yotpo for all businesses looking for a great rating system!

Kricklewood Farm
Canadá
Over 3 years usando a aplicação
Editado a 26 de novembro de 2016

This app used to be great. I was using it for several years and very happy with it but recently they changed their pricing structure so that the most basic plan starts at $399 per month. This prices out all small and many medium sized businesses. Also when I had a tech problem, it took them OVER A YEAR to solve the problem, just in time for them to raise their prices beyond what is affordable for my business.

Thanks to other reviews on this thread I just discovered Judge.me. It's an awesome app with all of the functionality of Yotpo and more for only $15 per month and their team responds immediately!

Mezuzah
Estados Unidos
Over 3 years usando a aplicação
Editado a 8 de abril de 2022

Kenneth John M from support was quick friendly and helpful. He was able to quickly help me resolve the issue. Also worked with Nick S to get export links.

Only Natural Pet
Estados Unidos
Over 3 years usando a aplicação
17 de julho de 2020

Amazing customer service ! The agent that helped me explained everything in detail and made it super easy!

Fashion Bombshellz | Online Boutique
Estados Unidos
Over 3 years usando a aplicação
18 de abril de 2023

We LOVE this app! It has increased our sales so much over the past 2 years. Customers OFTEN comment on how our reviews influenced their decision to choose our slow feeder for horses over other brands.
I have only needed to contact support 2 times and they got back to me so quickly - Ronel helped me within minutes of submitting a request for help. Now THAT is service. We are blessed. Thank you!

Savvy Feeder
Estados Unidos
Over 3 years usando a aplicação