Yotpo Product Reviews & UGC , 6 857 avaliações

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
3 de junho de 2020

Yotpo is terrific. Too many apps in the marketplace, but this one is definitely a must. Additionally they have an ecosystem of complimentary apps that to my knowledge are also much needed to grow your store

Crisobela
Colômbia
Over 5 years usando a aplicação
9 de outubro de 2018

I contacted Yotpo as a number of our reviews were not appearing on our website. Michelle was quick to respond and explained why this was happening. I was then able to provide her with what she needed to populate them on our site which meant 21 more great reviews! It would be great if I could stop reviews going against our monogramming options at the outset as I think I may well have to go back to Yotpo for further support.

The Game
Austrália
Over 5 years usando a aplicação
Editado a 18 de abril de 2022

UPDATE 2022: Best app! Plus their customer service is great, Kenn was super fast and helpful today. Love this app! I've had it on my website for a long while now. I only had one problem with it recently and it was resolved smoothly, thanks Annie. A must have on your store!

Hear Me Roar - Kids
Nova Zelândia
Over 5 years usando a aplicação
Questão respondida por Yotpo 16 de setembro de 2020

Thank you for taking the time to leave a review! We're so happy to hear you're enjoying Yotpo.

27 de fevereiro de 2018

great reviews app, flexbile and the free plan does most of what you're looking for. really good customer service and sasha was great at solving our issues importing our old reviews. thanks yotpo!

Fourcowfarmsg2
Austrália
Over 5 years usando a aplicação
4 de setembro de 2018

Incredible service (I had Yulia Sachkova and she deserves a raise!). LOVE Yotpo :)

Journo Travel Goods
Canadá
Over 5 years usando a aplicação
Editado a 28 de junho de 2023

Can I give zero stars? The worst. I really had a bad experience with Yotpo. Their platform is extremely clunky to use and I don't recommend using them. You want to use another platform because Yotpo will really slow your website down. They're just not made to really work well with Shopify. They're probably going to say in the reply 'yes we are!'. No. They're not.

Really poor customer service too. They're super unfriendly. We were told a lot of untruths by Yotpo that resulted in a $1200 payment being taken from our account - even though we had cancelled months prior. So, if you're a small business and don't want to lose money to an unsupportive company - seriously... look somewhere else.

Go with a company that will integrate with your newsletter software, won't slow your website down and get you penalised by Google. This is really important for your growth as a business.

Also, Yotpo are being left behind by their competitors. Important to note again with Google - you want Google seller reviews. These are very useful for sales. Yotpo does not offer a good option for this.

You have been warned.

Byronbaygifts
Austrália
Over 5 years usando a aplicação
Questão respondida por Yotpo 5 de julho de 2023

Thank you for your feedback — we sincerely apologize for the inconvenience. According to our records, you were on our annual contact and paying quarterly. Our team has been in contact with you and we've explained how the payments are set up. We're happy to talk through payment options to best fit your business needs.

Editado a 24 de outubro de 2023

Great app, looks good on my site, and easy to set up. Customer Service is very responsive. Happy helped me out a lot; awesome representative!

UPDATE: I still use this app over a year later. I was assisted by Warly today and I was satisfied with his service.

Naturalselfskincare
Estados Unidos
Over 5 years usando a aplicação
8 de setembro de 2021

Fantastic app and great customer service. I've been using Yotpo for several years now and would definitely recommend.

Wink Fitnesswear
Reino Unido
Over 5 years usando a aplicação
Editado a 10 de novembro de 2021

Great support team had a very good experience, sorting out transferring our reviews to a new website. I recently need some more help and the customer service is amazing. Once again top-notch customer service.

Red Dust Active
Austrália
Over 5 years usando a aplicação
Editado a 20 de fevereiro de 2024

I was trying to integrate the Yotpo review badge into our website. I was struggling with the code. I was delighted to be able to discuss my issues with Gabriel. Gabriel was able to import the badge with great precision. 5 Stars to you Gabriel!

E3Live Superfoods
Austrália
Over 5 years usando a aplicação