Avaliações (7 101)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
30 de setembro de 2020

Amazing service. Diane , who helped me out, was wonderful installing the code I didn´t know how to. Great service!

Clean Hippies
México
Over 3 years usando a aplicação
Questão respondida por Yotpo 1 de outubro de 2020

Thank you for your review! We'll pass on your kind words to Diane.

3 de junho de 2023

I recently had the pleasure of receiving exceptional customer service from Allen M, and I must say that my experience was truly outstanding. From start to finish, Allen demonstrated a level of professionalism, knowledge, and dedication that exceeded my expectations.

First and foremost, Allen's attentiveness and willingness to help were remarkable. He listened attentively to my concerns, asked insightful questions to better understand my issue, and ensured that he fully grasped the nature of my problem. His patience and empathy made me feel valued as a customer, creating a positive atmosphere right from the beginning.

Allen's expertise in the subject matter was evident throughout our interaction. He displayed an impressive understanding of the product and its features, offering valuable insights and guidance. His explanations were clear, concise, and tailored to my specific needs, enabling me to resolve my issue promptly and effectively.

Sevendal
Noruega
Over 3 years usando a aplicação
Editado a 6 de maio de 2021

I needed help with a small snippet of code, talked to Junalou from support. He was great and got the issue taken care of in seconds. It took more time for me to explain the issue and to get the answer. Yotpo has be great for displaying our reviews. Manny was a big help in importing our existing reviews that we collected over the past year.

Brilliant Evolution
Estados Unidos
Over 3 years usando a aplicação
Editado a 6 de outubro de 2024

It's a great app to collect reviews, show star-ratings on store and on Google search, Google shopping and we are very happy using it.
Doner P. was very quick and helpful with clear answers. He was also very assuring which we very much appreciate!
Thanks!

JAPEX STORE
Japão
Over 3 years usando a aplicação
9 de setembro de 2021

I really appreciate the CS, they are always available, nice and fast to provide a solution! Thanks Jo Lorenz and Howell for your help!

RadSwan
Estados Unidos
Over 3 years usando a aplicação
21 de maio de 2021

I recently installed this app and am excited about using. Junalou was super helpful assisting me with the set-up and explaining how the features would work. I appreciate the Customer Service.

ByTamiShea
Estados Unidos
Over 3 years usando a aplicação
26 de abril de 2018

I definitely recommend using YotPo Review app. Easy to set up and great looking UI. I needed to use customer service once in my 3 years or so and they solved my issue quickly.

Cadence Insoles
Estados Unidos
Over 3 years usando a aplicação
6 de julho de 2022

I have been using the FREE version for many years but recently upgraded as my stores begin to pick up more sales volume. This is the best review app, period. Nothing else comes close. Got great service from Jeorge K. as well when I needed help with installation. Thanks Yotpo!

Dapper Design, LLC
Estados Unidos
Over 3 years usando a aplicação
Editado a 3 de outubro de 2022

The chat option to talk to staff is a great feature. Questions are quickly answered. Sugar L was a great help and was able to answer all of my questions quickly!

Pure Parima
Estados Unidos
Over 3 years usando a aplicação
27 de maio de 2022

Allen Y is an excellent customer support rep! They walked me through all my inquiries with patience and ease!

Andy & Evan
Estados Unidos
Over 3 years usando a aplicação