Avaliações (7 070)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
8 de janeiro de 2025

I am very satisfied with the customer service. I needed to import reviews from another platform to my website, and Sheila R. assisted me throughout the process, answering all my questions and helping me complete the review import as well as installing the missing widget. Additionally, her responses were always timely and thorough. Thank you!

Martina Medail
Malta
Aproximadamente 1 ano usando a aplicação
Questão respondida por Yotpo 25 de janeiro de 2025

Glad to hear the process went smoothly, and your experience was so positive. Thanks for sharing your feedback!

22 de dezembro de 2024

Support is amazing on the platform, I got connected with Ethelbert Santos when uploading reviews into tiktok shop, had so much trouble but after talking to Ethelbert I knew exactly what I needed to do as next steps, thank you.

Natural Rems
Estados Unidos
11 meses usando a aplicação
Questão respondida por Yotpo 25 de janeiro de 2025

It’s always reassuring to get that clear direction when things feel tricky. Glad it worked out for you!

27 de janeiro de 2025

I had a great experience with Yotpo's customer service! Their response was incredibly fast, and they resolved my issue efficiently. I truly appreciate their professionalism and dedication to customer satisfaction. Highly recommended!

Indigo Naturalis Online Store
Japão
Quase 3 anos usando a aplicação
Questão respondida por Yotpo 31 de janeiro de 2025

Glad to hear you had such a smooth experience! Fast and efficient support makes all the difference. Thanks for the recommendation!

16 de janeiro de 2025

Reymon, helped me today with my query today. it was so quick and efficient. Would certainly encourage me to use the help and chat function again.

Íon Candle Co.
Irlanda
Mais de 3 anos usando a aplicação
Questão respondida por Yotpo 25 de janeiro de 2025

Glad to hear the chat function made it easy to get help! Thanks for sharing!

31 de janeiro de 2025

This app is the best. We have used it previously on our old site and you can bet we ported it over to our new site.
Vincent is my go to when I needed help with remapping the reviews and when I was having trouble importing a couple of widgets. He had us up in no time. Even with all of the questions I was asking him during the process.
Attention Yotpo managers, Vincent is a keeper! I can't say enough nice things about him.
Thank you!

American Hard Bag
Estados Unidos
Aproximadamente 2 meses usando a aplicação
30 de janeiro de 2025

Great customer support. I had a tangle of reviews on two sites and yotpo's technical support worked with me tirelessly and patiently until all my reviews were saved onto one site. THANKS!!

Soda Farm
Estados Unidos
5 meses usando a aplicação
Questão respondida por Yotpo 31 de janeiro de 2025

What an awesome experience. Thanks for sharing!

4 de dezembro de 2024

I am still new to Yopto and, so far I am glad I made the right choice. Easy to install and set up. I had a small issue with my onsite widget displaying multiple times after each edit. I reached out to Yopto support and Arven from Yopto helped me to resolve the issue with little input from my end. Thank you Arven.

I am confident to recommend Yopto to anyone who needs a user friendly app to collect reviews from their customers!

ArtsofAfrica
Reino Unido
4 meses usando a aplicação
Questão respondida por Yotpo 25 de janeiro de 2025

Thanks for the recommendation, glad everything’s working smoothly now!

17 de dezembro de 2024

Our problem was sorted in a matter of minutes with a very diligent and professional Vien. Highly recommend the platform

Abyssian
Hong Kong, RAE da China
Mais de 3 anos usando a aplicação
Questão respondida por Yotpo 25 de janeiro de 2025

Glad to hear everything's sorted. Thank you for your review!

5 de fevereiro de 2025

Wendyle went above and beyond to help me with my issue. This app is very easy to use and it's easy to get help when needed. I would highly recommend.

INTERIOR COLLECTIONS
Austrália
9 meses usando a aplicação
30 de janeiro de 2025

Great customer support, prompt replies, thank you very much to Sheila R. for resolving the issue quickly.

Eva Victoria
Irlanda
Mais de 6 anos usando a aplicação
Questão respondida por Yotpo 31 de janeiro de 2025

Thanks for sharing your experience!