Avaliações (7 070)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
Editado a 12 de novembro de 2016

This could be really good however there is no middle ground between the free app which is incredibly limited to the pro and power house levels which are crazily expensive - between $399 and $800 per month. I also have received about 10 emails from Yotpo all saying the same thing which I don't quite get? Their pricing structure is all wrong. I would have genuinely bought this product if it had a ...

Big Balls Collective
Reino Unido
Mais de 4 anos usando a aplicação
Editado a 25 de maio de 2023

Waiting on senior team and email now...actually my case is still not solved...so im reducing this to 2 stars.....i didnt get a promised email from senior level staff to investigate why yotpo didnt have any reviews for a year...im an owner of a small business..i dont have anyone helping me so i do need a wee bit of extra support..havent got it to date...

Finca Skin Organics
Irlanda
Aproximadamente 4 anos usando a aplicação
4 de abril de 2019

This app is horribly overpriced in today's marketplace. After being with Yotpo for more than a year, and consulting with their marketing team to get me to upgrade to their higher tiers for other add-on services, I have since found that there are other companies offering similar services for far less coin.

Worst of all about Yotpo is the customer service. I am trying to export my reviews via csv ...

DECOBOOM
Estados Unidos
Quase 4 anos usando a aplicação
Questão respondida por Yotpo 8 de abril de 2019

Hey Decoboom,

This is Melanie here from Yotpo's Client Care Team. I looked into your case and saw that one of our Support agents replied accordingly with the import list that ...

16 de setembro de 2016

Mixed reviews about YOTPO, But be careful and read this before you install it in your system.

When I started out with Yotpo I was very happy with the free app. Since I have been with them for 3 years. Over the last 3 years the free version is getting smaller and smaller. I have nearly 100 reviews on the system, so I wanted to keep with them on the site.

Recently I spoke to the sales guys about ...

Fitnesshealth
Reino Unido
Mais de 3 anos usando a aplicação
Editado a 26 de novembro de 2016

This app used to be great. I was using it for several years and very happy with it but recently they changed their pricing structure so that the most basic plan starts at $399 per month. This prices out all small and many medium sized businesses. Also when I had a tech problem, it took them OVER A YEAR to solve the problem, just in time for them to raise their prices beyond what is affordable for ...

Mezuzah
Estados Unidos
Mais de 3 anos usando a aplicação
Editado a 24 de outubro de 2016

The Application itself is amazing. We had a five star review up before they decided they really wanted to get greedy. The guy who helped us set it up was super helpful and did everything we wanted. The issue we had was the gigantic price increase.

We were paying 9,000 dollars a year for the program, which is more than any other program we have by 2x, and this year after renewal they contacted us ...

Trialperiod
Estados Unidos
Aproximadamente 3 anos usando a aplicação
5 de dezembro de 2023

Will not uninstall from my store.

Renown Premium Hair
Estados Unidos
Aproximadamente 3 anos usando a aplicação
Questão respondida por Yotpo 21 de dezembro de 2023

Thank you for taking the time to leave a review — we sincerely apologize for the inconveniences. Our records show that our team has been in contact with you. We've resolved ...

Editado a 12 de dezembro de 2019

the app was ok stopped using it as the cost for value wasn't as good as the app I use now. if you have money to burn yotpo is the one to do it with

Mewe Accessories
Austrália
Aproximadamente 3 anos usando a aplicação
Questão respondida por Yotpo 30 de junho de 2020

Thank you for taking the time to leave a review, we really appreciate your feedback. We're constantly reevaluating our pricing model to try to give each and every business ...

18 de outubro de 2022

the app was easy to use, but the overall cost just doesn't justify the product. it's too expensive to use. judge.me offers better quality products for a better price however, their customer service is on point. Daniel p had helped me transition and export all of my reviews to a new platform.

JustLifeguard
Estados Unidos
Aproximadamente 3 anos usando a aplicação
6 de maio de 2019

Exceed 10 orders a month and you'll learn that it's ludicrously overpriced! 50 cents to send a form email? Really? I'll send them myself at that rate.

TrueToSource
Estados Unidos
Quase 3 anos usando a aplicação
Questão respondida por Yotpo 7 de maio de 2019

Hey TrueToSource!

Thanks for your feedback.

Regarding orders, our pricing model is available on our website. For our Growth plans (up to 500 orders per month) you can choose ...