Avaliações (7 079)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
25 de julho de 2024

Excellent Support and Seamless Integration with Yotpo's Agent Services

As a business owner relying heavily on customer reviews and feedback, I have found Yotpo's agent services to be incredibly valuable and efficient. Their team of agents has consistently provided prompt and knowledgeable support whenever we've needed assistance with integrating and optimizing Yotpo's tools.

One of the standout ...

ForestLeafus
Estados Unidos
Aproximadamente 2 meses usando a aplicação
Questão respondida por Yotpo 19 de agosto de 2024

Thank you for such a comprehensive review! We’re delighted to hear that Yotpo’s agent services, including Doner, have been instrumental in optimizing your setup and ...

18 de março de 2024

So far so good. What I like about Yotpo is that unlike other review apps, it sends review requests to new customers who have never interacted with my store before. With other apps, I have to ask the customer to resubscribe for them to receive a review request if they have already unsubscribed to emails from these apps.

The customer service has been great as well. Especially Ruzsel J who installed ...

Quikmat
Austrália
10 meses usando a aplicação
Questão respondida por Yotpo 24 de maio de 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

11 de abril de 2024

Does exactly what you need the app to do. We needed to transfer some reviews and John G was such a rockstar. He was really speedy, clear, and responsive. Most of these stars are for John ;)

NUFS
Estados Unidos
Quase 4 anos usando a aplicação
Questão respondida por Yotpo 24 de maio de 2024

Thank you for sharing your thoughts with us!

10 de outubro de 2024

La verad que increible, lo rpaido y la velocidad, la cortesia y lo facil y rapido que lo pudieron hacer me sorprende muchisimo, srvicio 100/10, y personalmente me toco a Reymon Alvero N un genio el vago

FreshWear
Argentina
Aproximadamente 2 meses usando a aplicação
Questão respondida por Yotpo 24 de janeiro de 2025

So glad everything was fast, smooth, and super helpful. Thank you for sharing your experience!

18 de abril de 2024

Great app and has worked very well for our site. I would gladly recommend it to others. Amazing customer service in their Chat.

GrillStuff
Estados Unidos
Mais de 7 anos usando a aplicação
Questão respondida por Yotpo 24 de maio de 2024

Thanks for your feedback, we really appreciate it.

15 de novembro de 2024

Great support.

Tuju
Roménia
3 dias usando a aplicação
Questão respondida por Yotpo 25 de janeiro de 2025

Thank you for your review!

15 de abril de 2024

Yotpo has some of the best customer service I have ever experienced. I had issues getting the widget to show up under the products on my collection pages. When I reached out for help, John G quickly responded and resolved my issue. He saved me from the headache of trying to edit the code myself.

Highly recommend. Any issues you have they will solve.

Nessa Hill
Estados Unidos
Aproximadamente 1 ano usando a aplicação
Questão respondida por Yotpo 24 de maio de 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

23 de julho de 2024

Great app and Mitch in CS was excellent - went above and beyond to fix my issue with a great idea and very fast implementation. Thank you Mitch!

Tampon Tribe
Estados Unidos
Mais de 3 anos usando a aplicação
Questão respondida por Yotpo 19 de agosto de 2024

Thank you for the feedback! We appreciate your kind words and are here if you need anything else!

15 de junho de 2024

Yotpo offers many features. They are too many to list here, but as a small business that is scaling quickly we also need features of larger business and they have all the bells and whistles. And customer service is always - and I mean always - top notch. Fast and friendly. Can't ask for more =)

Alchemystik
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por Yotpo 15 de julho de 2024

Thank you so much for sharing your experience! We're thrilled to hear that Yotpo's wide range of features meets your needs as a growing small business. It's fantastic to know ...

22 de agosto de 2024

wendyle was able to resolve my concern right away

Modern Minx
Estados Unidos
Quase 2 anos usando a aplicação
Questão respondida por Yotpo 20 de setembro de 2024

Thank you for your feedback!