Avaliações (7 139)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
7 de outubro de 2021

Great customer service! Helped me recover my reviews when an item was accidentally deleted which was huge!!

Cooggies
Estados Unidos
Mais de 2 anos usando a aplicação
13 de junho de 2022

I've been using this app for some time, but tonight i needed to check some conversion tracking codes and activate another item, and i was having difficulties - jumped onto online chat and Keith was there on my online chat response and within 15 minutes, the whole thing was sorted out and done! THANK YOU KEITH! Now that's fast service!!! 5 stars from me - great service Yotpo!!! Good job!!!

Fusspot Collagen Beauty Tea
Austrália
Mais de 2 anos usando a aplicação
15 de março de 2020

The customer service has been incredible. They were able to remedy a couple issues we had on our end during the integration. highly recommend.

REP Provisions
Estados Unidos
Mais de 2 anos usando a aplicação
Editado a 14 de maio de 2021

Love the customer service from Junalou on this app. Due to some other social media updates, I lost connectivity. I was able to redo most of it, but since I'm not too techy, I got stuck on the API secret key stuff. Junalou was immediately available to chat, easily understood my issue, and walked me through it. Done! Then he noticed my widgets were also gone, so he fixed that right up within seconds! Honestly, I think the customer service is sometimes more important than what the app does. I highly recommend yotpo. AND Junalou!!

Pineapples and Palm Trees
Estados Unidos
Mais de 2 anos usando a aplicação
8 de julho de 2023

Customer Service from John G was exceptional. Helped me get star ratings visible on my collection and product pages. John was extremely helpful, professional and patient. Highly recommend.

The Mushroom Connection
Austrália
Mais de 2 anos usando a aplicação
Editado a 17 de julho de 2022

An update to my review, support is beyond awesome, Rhemy just helped us with reinstalling the app after we changed the theme. Yes, she is working on Sundy, very smart and very quick. I wish there was more than 5 stars to give to Yotpo and Rhemy! This app has great features and even though it is new to us, we can see that it will have a positive impact on our sales.
Another thing, support is amazing; we had an issue on a Saturday and support responded in a few minutes and fixed the issue in another few even though we're still on the free version!

NorthSouthCare
Canadá
Mais de 2 anos usando a aplicação
27 de junho de 2022

Alber V helped me today with all my questions. He responded quickly and politely. thanks for this support.

Novelskin
França
Mais de 2 anos usando a aplicação
11 de outubro de 2019

Great reviews app. Yes, if you upgrade it can be pricey. But it is worth it in my opinion. Their customer service is great, can do any small or large adjustments to your store that you want in terms of visual and location. Additionally, a lot of apps integrate with them which is a plus. This reviews app is the cleanest look of the bunch. Crescel was a pleasure as well.

Binoid CBD
Estados Unidos
Mais de 2 anos usando a aplicação
Questão respondida por Yotpo 28 de outubro de 2019

Thank you so much for taking the time to leave a review. We really appreciate your feedback and are happy to hear you're enjoying the benefits of Yotpo.

28 de maio de 2021

This app and their customer service are both extremely helpful
Couldn't do without it!
So happy to be working with this team.

Priya's Teas
Estados Unidos
Mais de 2 anos usando a aplicação
Editado a 20 de maio de 2021

started from a free plan, recently upgraded to build trust with customers. super supportive - thanks to @Ed my features are added to the template smoothly and very pleased with the support.

SHAPERX
Estados Unidos
Mais de 2 anos usando a aplicação