Avaliações (7 139)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
24 de novembro de 2021

First of all, Manny in support team is the best! Cant recommend more! I just got some technical questions as I saw the total rating of the shop in all the products on the collection page. I had followed the trouble shoot but still didn't find a solution. I thought it would take days for the support to assist but the support team is really a top rated team!! Manny in the support team has just helped me via live chat. I didn't even have to wait for someone to come back to me. The team is just there! Manny is very helpful and brilliant. My problem was sorted out remotely. Super happy customer!

Zao Makeup Hong Kong
Hong Kong, RAE da China
Aproximadamente 2 anos usando a aplicação
10 de junho de 2021

I've been using this app for a few months. I mostly chose Yotpo because they were the cheapest option that is also verified by Google. I wish they offered the Google Seller Ratings & Google Shopping Ads in the Growth plan.

Pineal Vision Jewelry
Estados Unidos
Aproximadamente 2 anos usando a aplicação
Editado a 4 de dezembro de 2019

Good evening,
I use this app to gather and display immediate reviews from buyers of our Little Kicker Books on our web site, www.LittleKicker.com. I used support the other day for the first time, and the lady who helped me was outstanding. I needed to get the reviews to post on my landing page, not just on the individual books, and she saw what I needed and made it happen. Her support service was fantastic!
A couple of improvements for me would be to have the actual overall star rating show on my landing page. I would also like to be able to recontact customers and request their reviews again at a later time after they have had experience reading our Little Kicker story books to their children.
Thank you,
Sam

Paulo from Yotpo support was great. He made happen what I wanted to happen ad did it in a kind courteous fashion. He is another Yotpo asset.
One thing I learned through my contacts with Paulo is the my fifty free reviews are fifty reviews offered by Yotpo to my customers, and not necessarly fifty responses from my customers. I kept expecting to see fifty review a month on the free program, and Paulo explained to me that Yotpo sent out the fifty review offers but not every one of my customers actually submitted a review.

Little Kicker Books®
Estados Unidos
Aproximadamente 2 anos usando a aplicação
30 de agosto de 2018

Yulia was very helpful in assisting me with our review and import problems we were having. Hope to grow our business to the top tier plan very soon. Yotpo is an awesome app. 5*

Mixdlabs
Estados Unidos
Aproximadamente 2 anos usando a aplicação
7 de setembro de 2022

レビューアプリの定番です。
カスタマイズ性が非常に高いため、どのテーマに対しても汎用的に使うことが可能です。
また、サポートは英語ですがレスポンスが早く別のレビューアプリからインポート関連もすぐに行うことができるのでオススメです。

Globalkitchen Japan
Japão
Aproximadamente 2 anos usando a aplicação
16 de junho de 2021

Very lovely and helpful team! I had 'Mark' help me install review widgets and more :) Thanks for the Help Yotpo Team.

Glamabox Cosmetix ☆
Austrália
Aproximadamente 2 anos usando a aplicação
27 de março de 2022

I love this app. It really showcases my product reviews so potential customers can see them easily. Yotpo's customer support is very responsive and knowledgable, especially James Edmar C. He quickly helped me troubleshoot issues I was having and saved me so much time! Thanks James! It would be amazing if Yotpo's R&D team was able to activate the reviews tab on mobile asap since the majority of my customers shop that way now. Then I'll leave a 6-star review ;) Thanks James & Yotpo!

VLM
Estados Unidos
Aproximadamente 2 anos usando a aplicação
2 de dezembro de 2022

Ronel was so helpful and quick with getting a reviews page up and running! Still new to Yopto, but absolutely loving the functionalities so far.

FUQUETTE
Estados Unidos
Aproximadamente 2 anos usando a aplicação
Questão respondida por Yotpo 23 de janeiro de 2023

Thanks for your feedback, we really appreciate it.

14 de junho de 2021

Immediate reply and quick solution found with my issue. Great customer service and very professional rep!

PERFECT!MPERFECTiON
Estados Unidos
Aproximadamente 2 anos usando a aplicação
29 de abril de 2020

We use this app for our reviews. Period. It works great, customer service is great. I'm not aware of anything better out there. Don't plan on switching or looking either.

Eyetamins, Inc.
Estados Unidos
Aproximadamente 2 anos usando a aplicação