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I love that it sends emails to my customers to follow up on the products and ask for a review. Most of the time even if the customer love your product, they wouldn't remember to leave a review if they weren't prompted or reminded. I also had problems having the reviews published initially but the customer service was very prompt and helpful!
Jeorge Kenneth V was of great assistance and very patient and resolved issue that I was having with set up. All Reps that I've encountered are very knowledgeable.. Thank you !
I originally installed Shopify Reviews and then later added Yotpo. I was trying to combine reviews so I could turn off the Shopify app. Rayne from support was one of the top 3 support people I have ever had the pleasure of dealing with. Absolutely top notch support. Didn't waste any time and got everything working perfectly in minutes including helping me replace the Star Rating widgets to display in my store.
Yotpo has been great. Zero problems at all; we're going to upgrade our plan, as well, given that they seem to offer a lot of useful stuff.
Yotpo is a great platform for aggregating customer reviews. The backend interface is fairly easy to navigate and set up.
Really good customer service from this app. I had a problem with something and tried to chat with an agent and it was quick. The agent knows what he is doing and very helpful. Kenneth John M, thanks for helping. I appreciate it. Edit: Customer service has helped me again. Thanks to Happy Sheen for helping. Very accommodating and helped me the entire time. Great agent. Cheers.
Good support from Simoun from Yotpo! Was speedy in replies, understood what I was looking to achieve, and was able to direct me to the solution.
The best customer service around! Gimbert was professional and did all of the customizations that I needed to have my website working perfectly Thank you!
This app is very efficient and works perfectly. I had a question and received quick assistance from Ronel who helped me out.
10/10 for reviews service and help. Yotpo Enuice helped me solve a problem within literally minutes of my chat being sent - I thought it was a bot at first by the timely responses