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Arven assisted me and was a great help!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
It's a great app. Incredibly east to install. I'm currently using the Free Plan for my own business but have used the enterprise level plans with my "day job" and have found the level of support to be just as good whether you're paying or not. It's a great app to grow with - and the price points definitely allow you space to grow in these early days when outgoings far exceed the incomings. I had a question just recently about email triggers and Warly S was able to provide me with excellent help and very quickly.
Rhenant is truly exceptional! His patience and assistance were invaluable in resolving the issue. I highly appreciate his outstanding support.
Thank you for sharing your thoughts with us!
Gabriel is amazing! So helpful and efficient!
Thanks for your feedback, we really appreciate it.
Yotpo is fantastic and my agent, Arven was a life saver when they helped me connect my store and restore my reviews that I thought I lost. Amazing!
I ended up having to call back in and Doner P was outstanding and assisted with all of my queries. Patient and understood exactly what I needed to get done.
Thank you for sharing your thoughts with us!
I’ve been testing the free plan and ran into an issue. Jorge (online chat) was quick to respond and solved my problem right away. I love the aesthetic on my website and look forward to using other Yotpo products.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Rhenant from the Yotpo team was so helpful. I need to get a link to send some customers their review link that I sold brick and mortar and he sent it to me and now it helped me get tons if reviews that I didnt have before. Thanks
Absolute stunning service by Joian Z from Yotpo support. I recently changed from the old Debut theme to the new Dawn theme and were having trouble to load the Yotpo widget again. Within a few minutes it was resolved. So re-assuring to have such excellent support for apps you pay for.
excellent. probably helped me with half a dozen issues and all resolved. thank you!
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
I was having some trouble with getting my customers to click through the email review request and was able to get incredible help from Stephanie! We worked out getting my email information updated and authenticated so I wouldn't have to many worries about the email going to the customers spam mail. Stephanie was amazing and so is Yotpo!