Avaliações (7 056)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 91% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
27 de janeiro de 2024

I have to say the support is absolutely first class. I had some real issues, mainly down to my lack of understanding and dev skills to be honest. But all was fixed with in a matter of half an hour... A huge shout out and thankyou to Joian Z!! was backwards and forwards on my behalf on a Saturday morning... Fantastic support.

Willows & Co
Reino Unido
6 months usando a aplicação
Questão respondida por Yotpo 30 de janeiro de 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

20 de dezembro de 2023

This app is so simple to use and is really valuable. The chat support is excellent too. Arvan helped me get my reviews published today in under 5 minutes. That's a level of service that we rarely see these days. Very much appreciated. Thank you

itasnaturalessentials.com
Reino Unido
5 months usando a aplicação
Questão respondida por Yotpo 19 de janeiro de 2024

Thanks for your feedback, we really appreciate it.

Editado a 23 de março de 2024

Jeorge K was super helpful in finding the root cause and solving the issue why approved reviews were not appearing on the website. great online chat support.

PLANTKOS®
Estados Unidos
About 1 year usando a aplicação
Questão respondida por Yotpo 28 de novembro de 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

26 de fevereiro de 2024

Ruzsel was very efficient and helpful. Issue solved within 5 minutes.

Phase Zero Makeup
Reino Unido
Over 3 years usando a aplicação
Questão respondida por Yotpo 7 de março de 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

31 de outubro de 2023

I had trouble showing reviews on my reviews page. I reached out to their support, and Arven quickly helped me by suggesting the Reviews Tab & SEO page widget. Thanks to this widget, my reviews are now displayed nicely on a specific page. Good support and a simple solution!

Miníma
Irlanda
About 2 months usando a aplicação
Questão respondida por Yotpo 28 de novembro de 2023

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

20 de dezembro de 2023

Used the Live Chat option and spoke with Doner P, who was super-helpful. We needed assistance with getting the Yotpo widget added to an updated theme so that we can continue to Reviews Widget Inactive... Doner P got this sorted quickly and efficiently. Thanks Doner P.

Thread Spread
Estados Unidos
4 months usando a aplicação
Questão respondida por Yotpo 19 de janeiro de 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

23 de novembro de 2023

Doner P. Was amazing! He was able to assist me within minutes with no issue.

Alana Christine
Estados Unidos
Almost 3 years usando a aplicação
Questão respondida por Yotpo 28 de novembro de 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

9 de janeiro de 2024

Excellect customer service, Rhenant was very helpful in resolving our support issues. thank you
Annanda Chaga Mushrooms

Annanda Chaga Mushrooms
Canadá
Almost 8 years usando a aplicação
Questão respondida por Yotpo 19 de janeiro de 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

17 de dezembro de 2023

Ruszel was extremely helpful in sorting any issues we had! Easy to use app and extremely impactful on our site

Lucent Globe
Austrália
Almost 2 years usando a aplicação
Questão respondida por Yotpo 20 de dezembro de 2023

We appreciate your feedback, thank you!

7 de dezembro de 2023

Good app! I would love if they would ask the client in which language they want to communicate so they can have the choice. My clients are mostly English but I do have some French speakers too.

Anne-Krystel
Canadá
8 months usando a aplicação
Questão respondida por Yotpo 20 de dezembro de 2023

Thank you for sharing your thoughts with us!