Avaliações (7 139)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
30 de novembro de 2021

My experience has been they provide excellent customer service. Kenn T leveraged his R&D team to solve a problem I had that extended past the current functionality of the app. Great stuff.

Silver Fern Farms
Estados Unidos
Mais de 1 ano usando a aplicação
25 de novembro de 2014

Very happy so far! Design can be customised sufficiently so it looks nice and it's easy for customers to give reviews. Would definitely recommend!

Playa Payaya
Reino Unido
Mais de 1 ano usando a aplicação
29 de janeiro de 2022

Very helpful app to give our store visitors objective insights about our products. Excellent support. Kenn was incredibly professional and helpful!

Perimom Perineal Massager
Estados Unidos
Mais de 1 ano usando a aplicação
18 de janeiro de 2023

Great customer service! Nick S. was quick and to the point. When something wasn't working right he escalated my problem and resolved it quickly.

Betty Buzz
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por Yotpo 23 de janeiro de 2023

Thanks for your feedback, we really appreciate it.

4 de dezembro de 2021

Spoke with Orly P, They were very professional and helpful. They got to the point and help get the job done fast. Thanks again!

Glow Body & Soul
Austrália
Mais de 1 ano usando a aplicação
Editado a 11 de fevereiro de 2022

Kaiser from technical support went above and beyond to solve an integration issue on my end. Robertini even edited my code for me to help get the widget where I wanted it to be on my home page! I highly recommend Yotpo. They have excellent customer service and a great UI. Also, Donald is fantastic and a superstar with coding and customer support. Rilu from tech/customer support is honest and helpful. Ronel was also very helpful. The prices are fair. Great app.

KARMA Nutrients
Estados Unidos
Mais de 1 ano usando a aplicação
19 de maio de 2021

Great app! Needed help and was able to use the chat to get it fixed, awesome support! Thanks so much for the help! :)

MODULE
Estados Unidos
Mais de 1 ano usando a aplicação
16 de janeiro de 2022

Ronel was very helpful in assisting me with setting up and installing the app. Very fast customer support.

Kanuku
Reino Unido
Mais de 1 ano usando a aplicação
8 de novembro de 2022

Very useful app to gather reviews. Imports from old site were also simple.
When we needed quick assistance, support was very helpful and got it sorted quickly.

NPL-ZA
África do Sul
Mais de 1 ano usando a aplicação
10 de junho de 2020

I have had a number of bespoke coding and CSS improvement requests since installing Yotpo over 18 months ago and Yotpos customer service has delivered on each occasion. Not only is the app awesome at efficiently collecting reviews for my business but the customer service is A1! Keep up the good work guys and keep employing your awesome customer service reps / devs. Excellent!

Acumen Collection
Reino Unido
Mais de 1 ano usando a aplicação