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Jeorge Kenneth V was super helpful. He gave me clear instructions on what I needed to do and he kept me informed as he worked on some things on my account.
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Quick and responsive customer service. Doner was able to help me with my request in a matter of minutes.
Love this review feature!
We appreciate your feedback, thank you!
Ruzsel J thank you for fixing my issue your the best
Thank you for sharing your experience!
I was able to import reviews from GoDaddy to Shopify without much trouble--but then a couple of days later, I accidentally setup the reviews to appear just on the home page (which was not what I wanted). Jeorge Kenneth V. spent a good deal of time resetting the appearance of the reviews, cleaning up the import csv file that I provided and reimporting the data so no errors appeared. He was very ...
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Arven S was EXTREMELY helpful in my problem of having multiple review folders on my shopify page. He was very sincere, nice, and fixed my problem in an instant! Arven was incredible and I will definetely be using yotpo again!
Thanks for the great feedback! We’re glad Arven was able to solve your issue quickly and effectively. We appreciate your support and look forward to having you with Yotpo ...
The irony of a review app asking for a review is not lost on me.
Thanks for your help Daniel!
Solving the integration issue was easier than expected and the added bonus of a screenshot was really helpful!
Overall a great app and an excellent add-on to my website.
We appreciate your feedback, thank you!
My rep, John G., helped me for over a hour as I was being picky about the layout and overall look of the widget on my website. He was super easy to communicate with and executed the work quickly and flawlessly. Thank you!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Fast service, Great app. Wendyle Christian she is the best. Thank you
Thank you for the review!
Worst app on the market. The support is terrible, they promise to solve the problem, but weeks pass and the problems are not resolved, there is a lot of bureaucracy, they transfer the ticket from one department to another, in other words, they simply shift papers and do nothing to solve the client’s problem. And this for a few hundred dollars a month. I use another application in my other stores ...
Thank you for your valuable feedback.
We're sorry to hear about your negative experience. Our support team and your dedicated Yotpo customer success manager is in continuous ...
Mitch was great help and answered my questions promptly and politely. I feel confident that they have my best interests at heart.
Thank you for sharing your thoughts with us!