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Always a great experience with this app. The customer service is fantastic. Kenneth John M was extremely helpful and efficient with helping solve my problem. Kenneth has helped me multiple times now and his customer service remains first class.
Great onboarding service by the Yotpo team - integrated with our webstore without issue and good transition of departments.
I'm so happy with my experience, yopto helped me to install my carousel and reviews page. Super patient and willing to help. Thanks yopto best review app.
John G. has been the most welcoming and helpful customer support person I've spoken to in years. If this is the support we can expect, we are IN.
Fantastic customer service Paolo answered me right away, did everything I needed and was very pleasant. Just starting to use this app but already it seems great.
Thank you so much for leaving a review. We're so happy to hear you're already enjoying Yotpo and our support team was able to help get it up & running.
Great app BUT customer service is amazing specially the person i talked with him Radly E. I've spoken to almost everyone before via chat with some help I needed. But today for example I was able to sort out questions. But this guy [[ RADLY E ]] helped me out and were friendly, patient.. Thank You
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At first, our product reviews were not showing due to our current website migration, but Yotpo support team - Doner swiftly helped us to sort it out by correcting the product IDs. You are such a great help, thanks Doner! Update: Got help from Reinier again for fixing the Conversion tracking issue. The support team is great and straightforward!
Customer service with Yotpo is wonderful. Junalou helped me figure out a couple small issues I was having and while doing so noticed I hadn't installed all the functionality of the package I was subscribed to. I few minutes later we had it installed and running great. Thanks Yotpo! UPDATE: Yotpo service continues to impress. I have contacted them several times recently and each time the problems are dealt with quickly, professionally, and with excellent communication. Everything to formatting tweaks to ideas for new functionality. I am currently running 3 Yotpo Apps (Reviews, subscriptions, and loyalty). Couldn't be happier.
Their customer service is beyond awesome!! I'm a 1 woman operation and I'm not comfortable with the html stuff, and they were very helpful getting it set up on my website for me. I used the "chat" feature and they were just super helpful! Very very happy! They were great!