Avaliações (7 139)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
28 de julho de 2020

You can't get wrong with Yotpo! Look at all the biggest ecom they all use Yotpo Review. The customer service is amazing, I wanted to make a few changes involving coding and they replied immediately and made the changes. 100% recommend!

ScrubSkinCo
Austrália
11 meses usando a aplicação
Editado a 4 de maio de 2023

So far so good - easy to install and the Support team were able to answer all my questions immediately on live chat. Looking forward to the reviews starting to come in.
Update: I have now upgraded to the Growth plan. The app is not always 100% intuitive, however Support is excellent. Nick S really helped me today.

Update - I wanted the reviews widget adding to the home page (and deleting from Product page). Allen M was immensely helpful and did the work for me, very quickly.

Biteback Products
Reino Unido
11 meses usando a aplicação
25 de fevereiro de 2022

Yotpo Product Reviews have amazing customer service. Very helpful and easy to get ahold of. I'm happy with their service.

Vacant Wheel
Estados Unidos
11 meses usando a aplicação
24 de julho de 2020

So far so good, have had downloaded for a couple of days. I did come across a few problems setting up due to my lack of understanding the setup process. However, when I reached out for support they came in and were able to target the issue and resolve it. I was shocked at how fast they responded and resolved my issue. Would recommend trying out at least!

Jpmedics
Estados Unidos
11 meses usando a aplicação
Editado a 23 de abril de 2023

Ronel R was so incredibly assistive. I had a very detailed query and he understood my questions immediately and provided a sufficient resource to resolve my problem.

Comfortable Coast
Estados Unidos
11 meses usando a aplicação
16 de novembro de 2023

I received excellent assistance from Rhenant with domain authentication. After my inquiry, I received the records within 20 minutes, and the process was completed in no time. This speed is unique to Yotpo, and I believe it is a fantastic app with great support.

MATCHA DIRECT
Japão
11 meses usando a aplicação
Questão respondida por Yotpo 28 de novembro de 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

18 de fevereiro de 2023

Just wanted to give James a shoutout for being helpful and very knowledgeable when it came to solving one of my problems. The customer service is very attentive and quick to answer your questions!

bohotopia
Estados Unidos
11 meses usando a aplicação
Questão respondida por Yotpo 24 de fevereiro de 2023

We appreciate your feedback, thank you!

22 de janeiro de 2022

Fixed my issue very quickly! thank you so very much!
Kenn was very helpful and made it easy. Can't thank you enough!

Halligan Concepts
Canadá
11 meses usando a aplicação
16 de julho de 2013

This app is great. Easy to use with good customer support should you need it. I love that it emails customers at a pre-determined time post purchase, my reviews started flowing in. Easy Peasy. Thanks Guys

Food Babies Love
Austrália
11 meses usando a aplicação
3 de junho de 2021

I used the free app for awhile, but really like the ease of this app, the reviews are collected quickly and customer service is incredible!! So I upgraded. I'm really glad that I did.

Equine Goddess(R)
Estados Unidos
11 meses usando a aplicação
Questão respondida por Yotpo 6 de junho de 2021

Thank you for leaving a review. We're thrilled to hear you're enjoying using Yotpo!