Avaliações (7 070)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
25 de janeiro de 2025

All of the customer service reps that assisted me were very promt and helpful

Funky's Hot Sauce Factory
Estados Unidos
12 meses usando a aplicação
Questão respondida por Yotpo 31 de janeiro de 2025

Glad to hear you had a great experience with our support team! We’re always here to help. Thank you for sharing your experience!

19 de fevereiro de 2025

Super fast and friendly support! Thanks Vien E.!

BlueEarth Company
Estados Unidos
Mais de 1 ano usando a aplicação
12 de dezembro de 2024

Thanks again for the brilliant assistance! Today it was Jeorge and as per usual the customer service was 5 star. Always helpful and very responsive.

Colour My Chocolate
Austrália
10 meses usando a aplicação
Questão respondida por Yotpo 25 de janeiro de 2025

Always a win when customer service is consistent and helpful. Thanks for sharing!

5 de fevereiro de 2025

The best app support. A lot of customization ability

J&H Tackle
Estados Unidos
5 meses usando a aplicação
7 de novembro de 2024

We are very happy with the Yotpo Product Reviews and UGC app. There are a ton of customizations that can be made and multiple ways to display your product reviews. If ever we have any issues, the customer support team goes above and beyond to resolve. Today Ruzsel helped me to customize a landing page I was stuck on and had my questions resolved in minutes.

Wildfox Couture
Estados Unidos
Mais de 1 ano usando a aplicação
Questão respondida por Yotpo 24 de janeiro de 2025

Thanks for the great feedback!

26 de outubro de 2024

Love this product - great customer service. I noticed an issue with our reviews, Doner sorted it out in under 5 minutes and explained what the issue was so I can ensure it doesn't happen again from my end. Really happy with this service!

Nila Botanics
Austrália
Mais de 4 anos usando a aplicação
Questão respondida por Yotpo 24 de janeiro de 2025

Love hearing that everything got sorted so fast! It’s awesome when support not only fixes things but helps prevent future issues too. Thanks for the great feedback!

6 de janeiro de 2025

I had a few little teething issues that I needed tidying up. I tried to fix with changing a bit of code but still wasn't getting the result i was looking for.
I contacted support and explained the issue and within a couple of back and forths Sheila R had it fixed within 30min with the result I was looking for.

Cannonhill Gourmet
Nova Zelândia
7 dias usando a aplicação
Questão respondida por Yotpo 25 de janeiro de 2025

Glad to hear the issue got resolved so quickly. Appreciate you sharing your experience!

13 de dezembro de 2024

yotpo support team are extremely helpful and fixed my issues in less than 10 minutes! Thank you!

Shima Okinawa
Japão
Mais de 1 ano usando a aplicação
Questão respondida por Yotpo 25 de janeiro de 2025

Glad to hear everything got sorted so fast! Thanks for sharing!

Editado a 6 de janeiro de 2025

Vincent was great! Excellent fast service as always!!!

Bearded Coast Grooming Co.
Estados Unidos
Mais de 3 anos usando a aplicação
Questão respondida por Yotpo 25 de janeiro de 2025

Thanks for sharing!

28 de novembro de 2024

A very nice platform, special thanks to Doner for helping me solve the problems that occurred during the upload process, very professional, thank you again! You are an angel!

HUANUO
Estados Unidos
6 meses usando a aplicação
Questão respondida por Yotpo 25 de janeiro de 2025

Thanks for the wonderful feedback!