Avaliações (7 175)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
12 de dezembro de 2024

Thanks again for the brilliant assistance! Today it was Jeorge and as per usual the customer service was 5 star. Always helpful and very responsive.

Colour My Chocolate
Austrália
10 meses usando a aplicação
Questão respondida por Yotpo 25 de janeiro de 2025

Always a win when customer service is consistent and helpful. Thanks for sharing!

10 de novembro de 2024

Had a problem that needed coding done. Representative helped to fix the issue. Thank you!!!!!!!! 10/10 rating for customer service.

Personal Care Nourishment
Estados Unidos
Quase 2 anos usando a aplicação
Questão respondida por Yotpo 25 de janeiro de 2025

Thanks for the amazing rating!

7 de novembro de 2024

I have Yotpo on both my websites and it works well for me. I did have an issue recently with what appeared to be bots adding a thumbs down in high volume to many of my reviews, because of the nature of many of my products (in person and 1 to 1 classes) I know they are not genuine. Yotpo did resolve this for me with a workaround so overall I have been very happy.

The Soap Coach
Reino Unido
8 meses usando a aplicação
Questão respondida por Yotpo 24 de janeiro de 2025

Glad to hear the issue was resolved! Thanks for sharing your experience!

19 de dezembro de 2024

Great app. Had great support from Ethelbert and Ruzsel getting all set up. Thank you both!

Wella
Estados Unidos
Aproximadamente 1 ano usando a aplicação
Questão respondida por Yotpo 25 de janeiro de 2025

So glad to hear the setup went smoothly! Thanks for sharing!

20 de janeiro de 2025

We are consistently impressed by the prompt and responsive customer service we receive when we reach out to Yotpo. We recently switched online platforms, and Wendyle was able to help us get all our reviews from one platform to the other. Our customers are important to us, and it's clear Yotpo values the people they work with as well!

Tyrannostorus
Estados Unidos
13 dias usando a aplicação
Questão respondida por Yotpo 25 de janeiro de 2025

That’s fantastic to hear! Appreciate you sharing your experience!

26 de novembro de 2024

The chat service is really great. When we faced an issue, they quickly resolved it via chat. Thank you Jeorge Kenneth for your courteous support. This is a great app, easy to use.

HINOYA Online Store
Japão
Aproximadamente 2 anos usando a aplicação
Questão respondida por Yotpo 25 de janeiro de 2025

Thanks for sharing your experience, happy to know the app is working well for you!

13 de dezembro de 2024

yotpo support team are extremely helpful and fixed my issues in less than 10 minutes! Thank you!

Shima Okinawa
Japão
Mais de 1 ano usando a aplicação
Questão respondida por Yotpo 25 de janeiro de 2025

Glad to hear everything got sorted so fast! Thanks for sharing!

4 de dezembro de 2024

When uploading a review, it kept failing and kept getting errors.
I contacted customer service and got a quick response. Reymon Alvero gave me a relatively complex review template and helped me fill it out and upload it.
This is a good customer service team, but I think it would be more convenient for me to upload it myself if there were no errors, otherwise I would need to contact customer service every time.

Lyricalhair
Estados Unidos
3 meses usando a aplicação
Questão respondida por Yotpo 25 de janeiro de 2025

I can see how it’d be more convenient if the process was smoother for you. Thanks for your feedback! We are working on making this process easier.

26 de janeiro de 2025

Wendyle Christian S was an amazing help! I had to remap my reviews from my old site to a new one, and they helped perfectly.

ATX Jerky
Estados Unidos
4 meses usando a aplicação
Questão respondida por Yotpo 31 de janeiro de 2025

Thank you for your feedback! Great to hear you had a smooth remapping of reviews experience!

Editado a 6 de janeiro de 2025

Vincent was great! Excellent fast service as always!!!

Bearded Coast Grooming Co.
Estados Unidos
Mais de 3 anos usando a aplicação
Questão respondida por Yotpo 25 de janeiro de 2025

Thanks for sharing!