Avaliações (6 935)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
25 de outubro de 2023

Great customer service and support. We've been using the app for a few months and spoke with Doner P about an issue. Easily resolved and photo instructions were provided!

Altair
Canadá
3 months usando a aplicação
Questão respondida por Yotpo 28 de novembro de 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

22 de setembro de 2023

Brilliant! Amazing service from start to finish. Ruzsel & John were SO GOOD to deal with. They solved my problems and helped me implement Yotpo so that it is seamlessly integrated with my site. I could not be happier with the outcome. Thank you

Salty Cheeks
Austrália
3 months usando a aplicação
9 de janeiro de 2024

Super efficient. Rhenant T answered all my questions and resolved my issues in 2 minutes!

Étymologie Skincare
Canadá
3 months usando a aplicação
Questão respondida por Yotpo 19 de janeiro de 2024

Thank you for sharing your thoughts with us!

6 de agosto de 2023

Yotpo is a great platform for aggregating customer reviews. The backend interface is fairly easy to navigate and set up.

Snoozy
Estados Unidos
Almost 2 years usando a aplicação
18 de setembro de 2023

John G was so helpful in the support chat! I wanted some help on getting my reviews on the homepage and he did it all for me and showed me how to adjust if I wanted too! So grateful for their help, and the product is amazing!

arteryink
Estados Unidos
2 months usando a aplicação
25 de julho de 2023

I have an issue in my store but John B is fixed just in 10 minutes I am really with the support. I will definitely recommend them

ICE GLOW
Austrália
6 months usando a aplicação
5 de outubro de 2023

Great service, easy to use app. John G was quick to help ad find a solution

TightVac Europe
Países Baixos
5 months usando a aplicação
Questão respondida por Yotpo 28 de novembro de 2023

Thank you for writing a review — we value your feedback.

22 de novembro de 2023

Angelo S was super patient and very helpful. He is one of the best customer service reps I have encountered and helped me solve a few problems

Earth Elixir
Estados Unidos
3 months usando a aplicação
Questão respondida por Yotpo 28 de novembro de 2023

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

3 de agosto de 2023

We recently switched to Yotpo reviews (from Stamped) and it was much easier than we'd feared. The Yotpo support team are exceptional. John B installed the widget in our theme for me and was super fast and helpful.

Rumble Coffee
Austrália
About 1 year usando a aplicação
2 de dezembro de 2023

Reviews show up which is the only reason this product gets more than 1 star. My challenge with Yotpo is it's incredibly buggy and you have to constantly work with support. The support team themselves are very kind and work to solve the issue but for how expensive Yotpo is I really don't think it should be as buggy as it is.

Bring
Estados Unidos
3 months usando a aplicação
Questão respondida por Yotpo 20 de dezembro de 2023

We're sorry to hear that you're experiencing issues with our Reviews product. We encourage you to reach out to our support team so that we can better understand the issue and find a solution.