Avaliações (7 139)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
Editado a 15 de abril de 2021

I was having some trouble using the app so i contacted them via chat. Mark was super helpful and he got out of his way to make sure that my problem got solved. I had another chat the next day with James C was very helpful as well. He helped me a lot with my website and also went out of his way in order for my problem to be solved. Overall, great experience from this amazing team

Kitchen Knife Co.
Austrália
6 meses usando a aplicação
23 de outubro de 2021

I like the Customer Support.!
They Helped me a lot in adding reviews widget on my Website Product pages and Product grid as well. ThankYou!

kneefix
Austrália
6 meses usando a aplicação
4 de março de 2021

I recently changed my theme on Shopify, I had struggle adding my reviews back on. I got in touch with the help team and a lovely helper sorted it out for me straight away.

Oh So Waxxy
Reino Unido
6 meses usando a aplicação
30 de março de 2021

Yotpo is by far the BEST review app that is offered! You can put all of your trust in to Yotpo because they have a great team of dedicated chat support members that will help you solve an issue, answer a question, or fix something no matter how long it takes! I was personally helped by Noren and he was polite, friendly, & quick to help. Thanks Noren & thank you Yotpo!

SmokerFam LLC
Estados Unidos
6 meses usando a aplicação
4 de junho de 2023

I just appreciate the fact that I was able to contact support and actually get a live, competent person! Kenneth John M, was super patient and helpful!! Kenneth I appreciate you!

Mone Ami
Estados Unidos
6 meses usando a aplicação
19 de janeiro de 2023

I have worked with Yotpo for a decade - such an amazing product and support team. I use them on client after client, and everyone is always happy. FYI if you have the pleasure of working with James C. on their support team, prepare for a great experience! Seriously, stop looking at other apps. Yotpo will never be the cheapest for damn good reason, and you will just end up coming here in a year anyway.

Bozeman's Online Butcher Shop
Estados Unidos
6 meses usando a aplicação
Questão respondida por Yotpo 23 de janeiro de 2023

Thanks for your feedback, we really appreciate it.

25 de maio de 2022

Great, quick customer service! Radley helped me troubleshoot something with our reviews efficiently.

Rye 51
Estados Unidos
6 meses usando a aplicação
24 de dezembro de 2021

Ronel was very helpful and solved my problem! I will definitely continue to use Yotpo. I trust any future concerns will always be answered.

Golden Jewels
Estados Unidos
6 meses usando a aplicação
Editado a 10 de maio de 2020

Though most of the features are locked and the plans can seem rather expensive at first, it's worth a try. Easy to install, easy to integrate and a first-class customer service. We have been pestering Anne practically on a daily basis for the last four days and she has been extremely helpful and proactive in helping us fix some technical issues. Great job!

CaseNation
Estados Unidos
6 meses usando a aplicação
21 de abril de 2021

Amazing customer service and super easy integration. Their new live chat service makes things 100x easier!

Curve Wellness
Estados Unidos
6 meses usando a aplicação