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Sheen helped me with everything i needed and now my website is working perfectly, the app works perfect, thank you.
Thank you for your review, we appreciate it.
They were able to respond immediately. The problem has not been solved yet, but I am satisfied with the responsiveness. I hope the problem is also solved.
We use YotPo on Fumetsu.com for reviews only.
Customer support is good (thanks Allen M)
The only suggestion i would have is the admin section speed could be improved.
App is awesome, Allent & Lemuel are awesome. They helped me set everything up quickly and just the way that i wanted it and continue to be super helpful whenever I need them
This app makes collecting reviews from customers more efficient and the widgets to display the reviews are pretty slick and professional looking. Really improves the appearance of your site and customer experience. Best of all, customer support is awesome. Gimbert and Anne were really able to work with me to customize the widget and troubleshoot.
Extremely slow customer service response. And even when you get a response that doesn't mean that issue is resolved. I am still waiting for their response. I have been writing emails for the last 2 weeks for that particular issue. If I am lucky somebody will respond in 5 days
Thank you for taking the time to leave a review. After looking into your case, we see that all issues raised in this review have been handled. Please feel free to reach out to us at any time if this is not the case or if you have any lingering questions or concerns.
This app has been great for my little business. I reached out today to customer support for assistance and I was helped by Orly who immediately sorted everything I needed.
Great app and amazing customer service
Ronel R was very helpful and was quick with checking and confirming my mobile question on his end. Its very much appreciated great customer service
Ridiculously overpriced. $400 / month just to be able to integrate with google shopping (regardless of how many orders). I wish i had known this before getting set up with free version. Don't mind paying but the cost is way too much compared to good alternatives. Now need to switch. Wish i had read the reviews prior.
Thank you for taking the time to leave your feedback. We absolutely hear and sympathize with your frustration about not being able to have access to some of those features. A support agent has reached out to you to try and resolve this matter, but we have not heard back. However, we have transformed our plans and pricing and our premium features are now more accessible than ever. We encourage you to check out our new plans or reach out to our support and we'll be more than happy to assist you with finding the right plan for your brand.
They are so helpful and they really help you with installation, very quick in responding to online chats and they really seem to care for us.
I would definitely recommend using these guys.