Yotpo Product Reviews & UGC

I am using Yotpo's review app and when I was testing the site, I ran into a snag with my settings. It was not problem though! I went to the Yotpo chat and within seconds a Customer Service representative was helping me. I had Junalou, and they were fantastic. Junalou quickly identified the issue and fixed it. Junalou went above and beyond when I asked if there were any other setting changes they recommended and they made a another recommendation and change to the star rating options. I was very impressed with the fast, helpful service. I am very happy I choose Yotpo as my review app extension for Shopify store!

Albert V was awesome! Had a major issue with setting up my Shopify site and Albert stuck around until it was all set up! Very nice and attentive. Thanks, Albert V!

There is no better reviews app out there. It's very interactive, drives ALOT of traffic, and the support team is amazing. I got a call from Dave at Yotpo letting me know that I could make a few small changes in the settings to get a better Google search results rating. IF YOU GET THIS APP, YOU WILL NOT REGRET A SECOND OF IT :) :) :) :)

I think this app is great.The most important is John B is very nice and kind to solve my problem.Thank you so much!!!

Gimbert M helped me asap with my review struggle. Much appreciated!! Communication went fast and problem is solved :) The app is nice and I love how it displays :)

gentilissimo super cordiale e disponibile ti consiglia la cosa migliore da fare anche se avendoci parlato poco mi ha aiutato bene

Excellent customer service, helped with everything I needed quickly to make my site reviews looking great! Highly recommend!

The good: great tool overall for utilizing reviews to help drive conversions. There are good app integrations with referral/points programs, and customizable widgets to fit any site or brand. Great support from our direct manager and other Yotpo employees whenever we have issues. Easy integration with Facebook to automatically push good reviews. Easy moderation and communication with customers.

The bad: Not a 5 star review because the dashboard seems to have many flaws that make managing a campaign more difficult than it needs to be. Simple functions (search, uploading files, etc.) within the dashboard continue to have "bugs" that never seem to be priority to fix. Integrating with multiple URLs and syndicating reviews across them is only possible at a very high cost.

Many thanks to Joian Z for help debugging and correcting a problem with the Import Reviews feature. I appreciate getting the help I need when I need it.

Great. Customer service it fast and helpfull. App collects the reviews automatically. It would be nicer if it would be easier to customize.