Yotpo ‑ Product Reviews App

As one of the top 3% performing brands on Shopify we were very excited to add Yotpo reviews to our store. Before adding the app, we did our due diligence, spoke to other Yotpo customers, etc. The Yotpo rep tells us how amazing the engagement is and how it will dramatically increase sales and pay for itself in just months.

After being told the price is $12,000 a year we thought that was a lot for ...

Not for small sites, under-featured, too expensive.

The free version is under-featured and nearly useless (only 50 review requests per month.) The starter version at $25 per month doesn't add any features. You have to get the $300/month to get *some* of the features. And the good stuff is at the $500/month level.

Additionally, even while testing the free version, it was not performing anywhere ...

We make half of our sales online and through Shopify POS. Yotpo only works for online purchases, NOT available for your POS customers. There is no feature to manually send out reviews, otherwise we could have made this app work for us. We tried to get help, but we had to go with a different direction.

Free Version is good but very very limited... and Pro is so expensive that 99% of business owner cant even think to afford it. 399$ Per Month asking to pay Annual together is 4788$ Upfront. Mind Boggling.

Priced for enterprise users - not for Shopify clients. The review engine is nice, but if you want any features it is a MASSIVE jump in price. They make it sound like its an easy upgrade to the useful features - it is not. I am one step above the free version at $25 dollars a month. Just to get the basic feature of responding to reviews, the price goes up 12x. (That's right, an extra $275 a month. ...

This app was really confusing to set up and I didn't receive any help from the company after reaching out several times. You would think that they would respond quickly to a potential customer, especially because it seems like a big, reputable company. I had to pretend I was a huge customer with 1000's of orders per month, then they got back to me right away. That was really disappointing that I ...

no dynamic coupon codes unless you pay big bucks. this used to be available for an inexpensive monthly fee years ago. not worth the price they charge now to have this feature. And with out dynamic coupon codes, it is no better than any other review platform app available today. YOTPO will likely be on the chopping block for us down the road...

I thought this app would be helpful but it only sent like 20% of the review emails. Most customers have reported they never received a review email. Waste of time!

We use Yotpo, and pay the (very, very expensive rate) for their Powerhouse Plus plan.

Here's the most important thing you need to know: they don't actually support inline SEO with Shopify. It's one of the biggest features of the Powerhouse Plus plan offers on their website, and there's no mention of it not working with Shopify. It wouldn't even be that hard to implement - they'd just need to tap ...

I tried using this app, they just want to sell it to you by any means, reviews stopped coming into the app when they were actually showing in the website, if you plan to not pay for it don't get the shopify review app it is much better.